Linda Benedict 27 Wildflower Pl. Pomona, Ca. 91766 909.590.3569 - home 714.393.3569 - cell Summary Results-oriented Senior Software Developer with extensive experience in all phas es of software development with proven abilities in developing and implementing systems for a variety of applications. Exceptional problem solver and excellent team player skilled in providing dedicated user support. Core Competencies System Analysis/Design QA/Implementation Software Development Production Support Testing /User acceptance testing Problem Solving Technical Skills COBOL II/370, EZTRIEVE, MVS JCL , MVS UTILITIES TSO/ISPF, VSAM, CICS, DB2 Microsoft Word, Project, Visio Professional Experience EXPERIAN, Costa Mesa, Ca. 1997-2009 SENIOR SOFTWARE DEVELOPER * Technical Lead responsible for the analysis, programming and testing of all u ser requirements related to the on-time delivery of a Business Marketing file us ed for order fulfillment, which resulted in increased revenue for the company du e to better quality and timely data. * Programmed, tested, and implemented a new business credit scoring model that resulted in increased revenue to the company due to better risk management for c lients. Responsible for the coding and testing of changes to the billing system to support the new product. * Designed, programmed, tested, and implemented a custom order processing syste m for a major client requesting extensive changes to the existing system before a new contract was signed. Worked with users and operations to ensure timely and accurate results, ending with a new contract signed and the company retaining a valuable client. * Maintained and enhanced existing credit systems as required and proactively p artnered with users to ensure all requirements were met in a timely manner. Prov ided on-call support of nightly credit process as required. INGRAM MICRO, Santa Ana, Ca. 1996-1997 SENIOR PROGRAMMER/ANALYST * Programmed and tested credit and financial systems and provided on-call suppo rt BROADWAY (formerly Carter Hawley Hale), Anaheim, Ca. 1980-1996 SENIOR PROGRAMMER/ANALYST * Performed analysis, coding, testing, QA review, implementation and maintenanc
e for the following systems: (Batch and Online) New Accounts Credit Account Update and inquiry systems Retail Ledger Benefits EDUCATION A.A. degree from Los Angeles City College in Computer Science