Store Manager or Assistant Manager or Manager
Content
STEVEN J. SAFFER 3100 Riverside Drive, Unit 110 Coral Springs, FL 33065 Home (754) 484-7373 Cell (954) 249-6068 [email protected] OBJECTIVE To work for an organization where retail management experience, merchandising an d people skills would be assets. ACHEIVEMENTS Consistent in increasing sales volume, and increasing overall percentage Increase LP awareness, thus decreasing shrink Consistent at meeting plan at or under budget Low employee and management turnover, high associate promotion to management Excellent motivator, instilling "sense of urgency" in management staff and assoc iates EXPERIENCE Michael's, Inc. August, 2008 to present Coral Springs, FL ASSISTANT STORE MANAGER Largest Arts & Crafts retail supplier with over 1,000 stores nationwide. Sales volume ranged from $3.8 to 4 M, in 18,000 SF Responsibilities included staffing, scheduling and training of associates. Adher ence to company policy and procedures, loss prevention awareness, inventory cont rol, and P & L . Supervised the maintenance of sales floor operations and prese ntation. 99 Cent Stuff, Inc November 2003 to August, 2008 Boynton Beach, FL STORE MANAGER/LEAD MANAGER FOR PALM BEACH COUNTY Florida-based single priced value discount retailer of primarily name brand, con sumable merchandise. Sales volume ranged to $4M+, 16-20,000 SF, various locations Responsibilities included store ordering/merchandising, receiving/warehouse, DSD vendor contacts Operational duties included P & L, budget, expense and payroll controls; cash of fice, front end, and customer service. Hire, train, and motivate staff and associates for increased productivity, loss prevention and shrink awareness. Save-A-Lot Food Stores, A SuperValu Company March 2002 to November, 2003 Hollywood and Lauderdale Lakes, FL CO-STORE MANAGER
Nations leader in specialized and limited variety grocery, including frozen, fre sh produce, and meats 29000+ SF with sales of $4+M Responsibilities included merchandising of store, receiving, store ordering/merc handise replenishment Operational responsibilities included P & L, customer service, cash office, fron t end, receiving/warehouse, meeting with outside vendors. Maintained budget and expense controls. Hire, train, and motivate staff and ass ociates, increasing productivity and achieving store goals on schedule. Increas ed shrink awareness by tighter ordering controls, front end coverage, and accoun tability in all departments Big Lots, Inc. August 1997 to March 2002 Pembroke Pines and Hollywood, FL STORE MANAGER For nation's leading closeout retailer, sales volume $4M+ Store consistently in top 10% of company for 4 years; FY 2000 ranked #4 in profi t increase and #7 in sales increase 27,000 SF of retail merchandise including frozen and general food, general merch andise, soft lines, domestics, house wares, hardware, chemicals and seasonal Responsibilities included merchandising of store, plan-o-grams, receiving, store order/product replenishment Operational responsibilities included P & L, customer service, cash office, fron t end, receiving/warehouse, vendor returns After 4 years at one location, moved to higher volume location, where I institut ed new shrink awareness programs, tighter store controls. Instilled consistent disciplines to control shrinkage, realizing a 2% drop from the previous inventor y. Hired, trained, and supervised 3 Assistant Managers and a staff of 35-60 ass ociates. Office Depot, Inc. November 1994 to August, 1997 STORE MANAGEMENT Sales volume ranged from $5M to $8M Responsible for 25,000 SF office products superstore Operational responsibilities included P & L, customer service, cash office, fron t end, business services, telemarketing, and receiving/warehouse. Responsible for merchandising, implementation of plan-o-grams, product replenish ment, and sales staff. Meet or exceed Customer Service Index of 94% Maintain sales to payroll percentage at or below plan Helped coordinate the remodel of one location, as well as contributed to several others Instrumental in coordinating the closing of a North Miami location ahead of sche dule EDUCATION BA, Richard Stockton College, Pomona, NJ References provided upon request
Nations leader in specialized and limited variety grocery, including frozen, fre sh produce, and meats 29000+ SF with sales of $4+M Responsibilities included merchandising of store, receiving, store ordering/merc handise replenishment Operational responsibilities included P & L, customer service, cash office, fron t end, receiving/warehouse, meeting with outside vendors. Maintained budget and expense controls. Hire, train, and motivate staff and ass ociates, increasing productivity and achieving store goals on schedule. Increas ed shrink awareness by tighter ordering controls, front end coverage, and accoun tability in all departments Big Lots, Inc. August 1997 to March 2002 Pembroke Pines and Hollywood, FL STORE MANAGER For nation's leading closeout retailer, sales volume $4M+ Store consistently in top 10% of company for 4 years; FY 2000 ranked #4 in profi t increase and #7 in sales increase 27,000 SF of retail merchandise including frozen and general food, general merch andise, soft lines, domestics, house wares, hardware, chemicals and seasonal Responsibilities included merchandising of store, plan-o-grams, receiving, store order/product replenishment Operational responsibilities included P & L, customer service, cash office, fron t end, receiving/warehouse, vendor returns After 4 years at one location, moved to higher volume location, where I institut ed new shrink awareness programs, tighter store controls. Instilled consistent disciplines to control shrinkage, realizing a 2% drop from the previous inventor y. Hired, trained, and supervised 3 Assistant Managers and a staff of 35-60 ass ociates. Office Depot, Inc. November 1994 to August, 1997 STORE MANAGEMENT Sales volume ranged from $5M to $8M Responsible for 25,000 SF office products superstore Operational responsibilities included P & L, customer service, cash office, fron t end, business services, telemarketing, and receiving/warehouse. Responsible for merchandising, implementation of plan-o-grams, product replenish ment, and sales staff. Meet or exceed Customer Service Index of 94% Maintain sales to payroll percentage at or below plan Helped coordinate the remodel of one location, as well as contributed to several others Instrumental in coordinating the closing of a North Miami location ahead of sche dule EDUCATION BA, Richard Stockton College, Pomona, NJ References provided upon request
