Store manager or assistant manager

MARK L. BOYD 24667 Jones Road ~ Mechanicsville, Maryland 20659 Home: (301) 997-0159 Cell: (240) 925-8055 [email protected] QUALIFICATIONS SUMMARY Dynamic, self-starting Retail Manager with a solid background in managing operat ions for large retail establishments, exceeding performance metrics. Demonstrate d capabilities for performing a wide variety of tasks well in fast-paced environ ments. Dependable, strategic manager with skills in driving accountability and l eading over 260 retail staff in reducing costs while driving financial results. Excellent communication and public speaking skills with the ability to connect w ith all levels of personnel. Recognized for building trust with customers, vendo rs, and manufacturer reps. Proficient in Microsoft Word, Excel, and PowerPoint. Willing to travel. Additional skills in: * Project Management * Sales Projections * Training & Development * Risk/Shrink Management * Hiring & Team Building * Customer Service * Budget/Profit & Loss Analysis * On-Call Response * Merchandising PROFESSIONAL EXPERIENCE WAL-MART, Multiple Locations 2003-2010 Store Manager, Waldorf, Maryland (2009-2010) * Managed a store with over 260 employees and profits over $4.2 million as part of a $60 million sales division, driving a 3% sales increase and achieving 105% of profit budget goals through effective merchandising and proper application of corporate initiatives. * Coordinated and prepared for successful onsite inspections by executives and r egional management. * Directed and coordinated all operations and training. * Performed on-call work and assisted shift supervisors. Co-Manager of a Super Center, California, Maryland (2006-2009) * Managed a store with $120 million sales and profits over $12 million, acheivin g112% of the budgeted profit goal. * Facilitated a three-wall expansion while experiencing a $100,000 shrink reduct ion. * Rolled out accounting and front-end procedures, training over 30 store manager s, co-managers, assistant managers, customer service managers, and accounting of fice associates for 8 stores. Assistant Manager, La Plata, California (2003-2006) * Managed over 100 employees during shift for an $80 million store. FOOD LION, Multiple 1996-1998 Store Manager, Leonard Town, Maryland (2000-2003) * Managed 60 employees and the day-to-day operations of a retail food store. Assistant Manager, California, Maryland (1998-2000) * Supported the manager in operations of the store and performed inventory contr ol, assisting in meeting profit goals. Perishable Manager, Charlotte Hall, Maryland (1996-1998)

* Directed 12 employees in the produce, dairy and frozen food departments; manag ed inventory. EDUCATION Drexel University Philadelphia, Pennsylvania Business Management Studies, 1992-1994