Store Manager or Assistant Manager

Stephen A. Shellenberger 720 South 82nd Street Harrisburg, PA 17111 717-220-1939 717-824-2194 (cell) [email protected] Job Position Opening I am applying for the Assistant Manager/Director position at the Harrisburg location. Executive Summary I have been in retail approximately nineteen years and has loads of experience. I work with fellow employees and take care the customers. I think of myself as very friendly, hard working, and focused. I would be a great asset to your company. Accomplishments Going From Assistant Manager(Frozen/Dairy/Produce) to Store manager I was the assistant manager at the Rohrerstown Amelia' a in Lancaster when they asked me to take over as store manager at the Manheim location. Employment Amelia's Grocery Outlet Mechanicsburg, PA Assistant Manager (Frozen/Dairy/Produce) 8/09 to Present Instructed staff on how to handle difficult and complicated sales. Executed daily operations of the stores sales. Formulated pricing policies for merchandise, according to profitability requirements. Wrote, designed and produced documents to help the store run smoothly for the store manager. Estimated consumer demand and determined the types and amounts of goods sold. Was instrumental in ordering, assigning associates various tasks. Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised. Trained and managed twelve at my current location as far as finding prices, case cutting and stocking effectively and achieved significant improvements in their productivity. Reviewed inventory and sales records to prepare reports for management and budget departments. Established and implemented policies, goals, objectives, and procedures for their department. Established credit policies and operating procedures. Supervised nine employees, scheduled work hours, resolved conflicts, determined salaries. Inventoried stock and reordered when inventory dropped to a specified level. Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Successfully handled making sure I maximized sales with having items fully store rotated. Rarely running low or out.

Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Structured and maintained a system that will insure constant pack out and working as a teams to achieve goals. Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate. Examined products purchased for resale and received for storage to assess the condition of each product and item. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Served on the safety committee for Amelia's Grocery Outlet. The committee discussed ways we can keeps both customers and employees safe. Kept records of purchases, sales, and requisitions. Restructured and improved ways of getting stock out to the selves in a more timely manner. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers. Responsible for making sure employees get items out the selves in fast, effective manner to ensure maximize sales. Assigned employees to specific duties. Monitored sales activities to ensure that customers received satisfactory service and quality goods. Enforced safety, health, and security rules. Planned and prepared work schedules and kept records of employees' work schedules and time cards. Amelia's Grocery Outlet Manheim,PA Store Manager 8/2007 to 8/2009 Sears Lancaster,PA Electronics Associate 12/2005 Amelia's Grocery Outlet Lancaster,PA Assistant Store Manager (Frozen/Dairy/Grocery) 8/2005 to 8/2007 Amelia's Grocery Outlet Manheim, PA Assistant Manager (Frozen/Dairy/Produce) 3/2001 to 8/2005 Ollie's Bargain Outlet Harrisburg,PA 2nd Assistant Manager 9/2000 to 3/2001 Ollie's Bargain Outlet Lancaster, PA Checkout Supervisor 6/1999 to 9/2000 Wal-Mart Lancaster,PA Electronics Associate 6/1997 to 9/2000 Pet Smart Lancaster,PA Stock Clerk 5/1997 to 8/1997

K Mart Lebanon,PA Checkout Supervisor 7/1995 to 6/1997 K Mart Lancaster,PA Layaway Associate 7/1990 to 7/1995 Stauffers of Kissell Hill Lancaster,PA Stock Clerk 6/1989 to 9/1989 Education Hempfield High School Landisville, PA General Studies 1992 References Bryan Good Assistant Manager (717)761-0600 Louis Morales Supervisor (717)421-0334 Craig Smith Accountant (717)653-0320