Store Manager or District Manager
Content
Mark E. Fales 4431 Golf Club Dr. Colorado Springs Co. 80922 a Phone no : 719-637-7556a Email : [email protected] __________________________________________________________________________ PROFILE I have extensive experience in the retail industry. I have been a store manager for 20 years and with Wal-mart for over 27 years. I supervised over 450 associat es and had 14 members of salary management that report to me. I was responsible for over one hundred million dollars in sales each year in a very competitive ma rket. I communicate well on all levels and enjoy watching my associates succeed in their careers. I have mentored and promoted several management candidates who are now running their own Wal-mart stores. I am seeking a position where I can continue to use my skills and knowledge to excel and develop management talent a nd build customer base for my employer. I have very strong people skills and I e xcel in customer service abilities. I am very well versed in compliance issues f ederal,state and local laws. I know I would make a great addition to your team. WORK HISTORY Loweas Home Improvement Warehouse-August 2008 a" April 30th 2010 Position a" Store Manager Wal-mart Stores Inc. - Oct 1980 a" April 2008 Position - Store Manager a Responsible for operations, merchandising, human resources and customer servic e for one hundred million dollar in sales unit. a Teach and train management to grow their skills for additional responsibilitie s a Store served over forty thousand customers per week. a Maintain compliance to company guidelines as well as focusing on federal,state and local compliance issues. a Complete budgets and sales plans for unit a Complete budgets for controllable and non controllable expenses a Analyzes data collected from company information systems, related to sales and profit, merchandise movement, associate performance matrix, customer service ma trix. a Development of plans to achieve goals for sales, instock, shrinkage, customer service and other store objectives.
EDUCATION High School Diploma Richmond High School, Richmond Missouri - Aug 1978 - Mar 1981 General studies Completed one year Central Missouri State University, Warrensburg Missouri - Sep 1981 - May 1982 a Studied business management SKILL a a Ability to delegate task and follow up to completion. a a Ability to organize and prioritize task for myself and others in the organiza tion a a Excellent communication skills at all levels a a Excellent people skills
a Ability to use Microsoft Word, Excel and outlook systems. a a Ability to convey information in a meeting setting in a clear and concise man ner to achieve buy in from the team for common goals. Achievements a a Completed all company leadership training a a Managed a training store. a a Excellent store visits from CEO Lee Scott and all levels of corporate manageme nt. a a Evaluation ratings of exceeds expectations a a Completed relocation and remodel projects in Colorado and Missouri. a a Ground up store projects completed a a Awards for Yearly sales and profit. a a Completed all required diversity training and attended events, sponsored event s. Participated in community fundraisers and events a a Completed food school training and safe serve test certificate. a Last two inventories with Loweas .65 and a .87 on a store average of 1.05 a Last store won 3rd quarter sales challenge in 2009, every employee won $500 cash . a Last store just won 2010 1st quarter service and sales employee incentive. Emplo yees won between $250 to $1200 based on position in the store. a Last store won Loweas rings for the senior management team for exceeding sales a nd profit goals year ending January 2010. October 1980- April 1984- Richmond Missouri a" Sales associate a" Department man ager April 1984-October 1984-Belton Missouri- Management Trainee October 1984-March 1986-Emporia Kansas a" Assistant Manager March 1986-March 1987 a" Longmont Colorado a" Assistant manager March 1987 a" January 1988 a" Trinidad Colorado a" Store Manager 40,000 square f oot store-volume 8 million January 1988-June 1989 a" Wheatridge Colorado a" Co-Manager in training 100,000 square foot store
June 1989-June 2006-Montrose Colorado a" Store Manager -65,000 square foot store 1994-store expanded to 90,000 square foot store 1998-store relocated to a 204,000 square foot Supercenter-volume 86 million June 2006 to April 2008 a"Colorado Springs a" Store Manager 204,000 square foot supercenter-volume 110 million Loweas April 2008 to August 2008 a" Loweas Store Manager Training Program. August 2008 to April 30th 2010 a"Store Manager a"Loweas Home Improvement Warehou se-Aurora Co.
REFERENCES 1. Sean O Brien - Lowes - Store Manager - Wal-Mart store manager, Retired. 719-369-2118 2. Steve Zowada - Wal-mart Shift Manager - Montrose Co. 970-249-7544 3. Scott Heiman - Wal-mart Retired - Co-manager - Colorado Springs, Colorado 303-478-0005 4. Keith Holdsworth - Harbor Freight - Store Manager - Colorado Springs, Colora do 970-433-0781 5. Mike Gray - Wal-Mart - Store Manager - Colorado Springs Colorado 719-310-4068 6. Jay Strong - Kaiser Permanente - insurance under writer. 303-263-7845
EDUCATION High School Diploma Richmond High School, Richmond Missouri - Aug 1978 - Mar 1981 General studies Completed one year Central Missouri State University, Warrensburg Missouri - Sep 1981 - May 1982 a Studied business management SKILL a a Ability to delegate task and follow up to completion. a a Ability to organize and prioritize task for myself and others in the organiza tion a a Excellent communication skills at all levels a a Excellent people skills
a Ability to use Microsoft Word, Excel and outlook systems. a a Ability to convey information in a meeting setting in a clear and concise man ner to achieve buy in from the team for common goals. Achievements a a Completed all company leadership training a a Managed a training store. a a Excellent store visits from CEO Lee Scott and all levels of corporate manageme nt. a a Evaluation ratings of exceeds expectations a a Completed relocation and remodel projects in Colorado and Missouri. a a Ground up store projects completed a a Awards for Yearly sales and profit. a a Completed all required diversity training and attended events, sponsored event s. Participated in community fundraisers and events a a Completed food school training and safe serve test certificate. a Last two inventories with Loweas .65 and a .87 on a store average of 1.05 a Last store won 3rd quarter sales challenge in 2009, every employee won $500 cash . a Last store just won 2010 1st quarter service and sales employee incentive. Emplo yees won between $250 to $1200 based on position in the store. a Last store won Loweas rings for the senior management team for exceeding sales a nd profit goals year ending January 2010. October 1980- April 1984- Richmond Missouri a" Sales associate a" Department man ager April 1984-October 1984-Belton Missouri- Management Trainee October 1984-March 1986-Emporia Kansas a" Assistant Manager March 1986-March 1987 a" Longmont Colorado a" Assistant manager March 1987 a" January 1988 a" Trinidad Colorado a" Store Manager 40,000 square f oot store-volume 8 million January 1988-June 1989 a" Wheatridge Colorado a" Co-Manager in training 100,000 square foot store
June 1989-June 2006-Montrose Colorado a" Store Manager -65,000 square foot store 1994-store expanded to 90,000 square foot store 1998-store relocated to a 204,000 square foot Supercenter-volume 86 million June 2006 to April 2008 a"Colorado Springs a" Store Manager 204,000 square foot supercenter-volume 110 million Loweas April 2008 to August 2008 a" Loweas Store Manager Training Program. August 2008 to April 30th 2010 a"Store Manager a"Loweas Home Improvement Warehou se-Aurora Co.
REFERENCES 1. Sean O Brien - Lowes - Store Manager - Wal-Mart store manager, Retired. 719-369-2118 2. Steve Zowada - Wal-mart Shift Manager - Montrose Co. 970-249-7544 3. Scott Heiman - Wal-mart Retired - Co-manager - Colorado Springs, Colorado 303-478-0005 4. Keith Holdsworth - Harbor Freight - Store Manager - Colorado Springs, Colora do 970-433-0781 5. Mike Gray - Wal-Mart - Store Manager - Colorado Springs Colorado 719-310-4068 6. Jay Strong - Kaiser Permanente - insurance under writer. 303-263-7845
