Store Manager or Human Resources Manager or Sales Manager

Karen Huney 777 Pepper Drive, South Lyon, MI 48178 [email protected] (248)761-1589 Objective: To obtain a position that will allow me to utilize my strong management, operati on, recruiting, and human resource skills within an organization. Summary of Qualifications: Skilled in high volume workflow with creative problem resolution capabilities Strong ability to delegate responsibilities and multi-task Ability to be flexible under changing situations Professional Experience: DSW Inc., 2009 to Present Store Manager Ranked #1 in the district in sales to LY in 2009. Manage 55 associates and 3 assistant managers. Obtained most reward program enrollments in the district for 2009. Lead discussions on weekly district conference calls regarding proper HR procedu res, associate engagement, and employee retention. Babies R Us, Ann Arbor, MI 2000 to 2009 Store Manager Oversee operations for a large volume specialty retailer. Supervise staff of three salaried assistant managers and 65 hourly personnel. Oversee and personally pre-screen all managerial candidates for the district. Was recognized for having the #1 Associate Engagement in the company (out of 250 stores). Received the #1 score in the company for the Training Program Evaluation (out of 250 stores). Achieved the lowest level of turn-over in the entire company. Excelled in guest service programs that measured guest satisfaction. Kids R Us, Detroit Area, MI 1995 - 2000 Store Manager Trained all new Management in the Detroit Area (17 Stores). Actively recruited for Management positions. Store Manager of the highest volume location in Region with a staff of 40 associ ates. Met or exceeded goals in sales, profit, and reduction in turnover for three cons ecutive years. Dots, Detroit Area, MI 1992 - 1995 Store Manager, Regional Recruiter/Trainer Trained and recruited new Management for the district. Trained upper level management in Operations and Development Programs. Was promoted to Advanced Store Training Program. Coordinated, implemented, and presented new training programs for all management . Education: Schoolcraft Community College, Livonia, MI Initiated a degree in Business Administration, 1986-1989