Store manager or Operations manager

Jennifer C. Johnson Enfield, CT 303-919-6254 [1][email protected] Job Objective: To obtain a position that will allow me to utilize my current skills and allow me to develop into a better employee while learning new skills Summary of Qualifications: * 10 years customer service including VIP guests, various athletic teams, youth, adults and senior aged, and foreign groups * 9 years accident free in transportation including routes, extended tours and local trips * 4 years supervising staff, creating staff weekly schedules, submitting employee annual reviews, and analyzing various programs * 3 years annual budgets including employees, programs, equipment inventory, and office supplies Professional Experience 2010-2010 Operations/Dispatch, Dattco Inc., New Britain, CT * Manage daily driver allocations, vehicle breakdowns, driver hours available, accident protocols * Supervise all daily activities including charter paperwork, vehicle schedules, customer calls or complaints, maintain constant communication with drivers throughout day 2003 - 2010 Recreation Instructor, Denver Parks & Rec., Denver, CO * Coordinating, scheduling & instructing various youth sport leagues & adult sport leagues including basketball & volleyball * Initiated and organized an effective gym schedule to accommodate practice and game times for adult & youth volleyball, basketball & softball; developed a weekly calendar for recreation center programs * Supervised an adult women's basketball league that has grown and been successful for 5 years * Commended for excelling in supervising youth basketball leagues * Supervised youth and on-call staff, volunteer staff, various sport leagues and recreation center protocol 2005-2010 Charter Driver, Arrow Stage Lines, Denver, CO * Transporting customers safely to various locations including local trips and extended country wide tours * Provided safe transportation during extreme weather conditions * Receive a