Streamyx Package

 

Streamyx Basic ADSL For Home User  ( Dynamic IP Address & 1 E-Mail Account )

Per Month ( Minimum 12 Months )

Streamyx Basic ADSL 384K / 128K Limited without Modem

RM

20

RM

25

( 10 hours usage per month, additional usage at 5 cent per minute )

Streamyx Basic ADSL 384K / 128K Limited with Modem Rental ( 10 hours usage per month, additional usage at 5 cent per minute )

( Minimum 24 Months )

Streamyx Basic ADSL 512K / 256K Limited without Modem

RM

44

RM

49

( 60 hours usage per month, additional usage at 1 cent per minute )

Streamyx Basic ADSL 512K / 256K Limited with Modem Rental ( 60 hours usage per month, additional usage at 1 cent per minute )

( Minimum 24 Months )

Streamyx Basic ADSL 512K / 256K

RM

66

RM

88

Unlimited without Modem

Streamyx Streamy x Basic ADSL 1.0M / 384K Unlimited without Modem

Streamyx Basic ADSL 2.0M / 384K

RM

188

RM

268

Unlimited without Modem

Streamyx Basic ADSL 4.0M / 512K Unlimited without Modem

Per Month ( Minimum 12 Months )

Streamyx Combo ADSL For Home User  ( Dynamic IP Address, 1 E-Mail Account & No Fixed Phone Line Rental )

Streamyx Combo ADSL 384K / 128K "No Fixed Phone Line Rental" Unlimited with Modem "LifeTime Warranty"

RM

60

 

( Add RM28 RM28/Month /Month for Unlim Unlimited ited Calls to any TM Fixed Phone Line )

Streamyx Combo ADSL 512K / 256K "No Fixed Phone Line Rental" Unlimited with Modem "LifeTime Warranty"

RM

( Add RM28/Month for Unlimited Calls to any TM Fixed Phone

90

Line )

Streamyx Combo ADSL 1.0M / 384K "No Fixed Phone Line Rental" Unlimited with Modem "LifeTime Warranty"

RM

110

RM

140

RM

160

( Add RM28/Month for Unlimited Calls to any TM Fixed Phone Line )

Streamyx Combo ADSL 2.0M / 384K "No Fixed Phone Line Rental" Unlimited with Modem "LifeTime Warranty" ( Add RM28/Month for Unlimited Calls to any TM Fixed Phone Line )

Streamyx Combo ADSL / 512K "No Fixed Phone Line4.0M Rental" Unlimited with Modem "LifeTime Warranty" ( Add RM28/Month for Unlimited Calls to any TM Fixed Phone Line )

Streamyx Business Broadband ADSL For Company ( Static IP Address & 3 E-Mail Account )

Per Month ( Minimum 12 Months )

Streamyx Business Broadband SOHO ADSL 1.0M / 384K

RM

( Dynamic IP Address & 1 E-Mail Account Only )

RM

Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 1 Fixed IP ADSL 1.0M / 384K Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 1 Fixed IP ADSL 2.0M / 384K

130 RM 418 RM

688

RM

988

Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 1 Fixed IP ADSL 4.0M / 512K Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

148

 

Streamyx Business Broadband 5 Fixed IP ADSL 1.0M / 384K

RM

Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 5 Fixed IP ADSL 2.0M / 384K

RM

1,188

RM

1,688

Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 5 Fixed IP ADSL 4.0M / 512K Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband SDSL For Company ( Static IP Address & 3 E-Mail Account )

Streamyx Business Broadband 1 Fixed IP SDSL 1.5M / 1.5M

Per Month ( Minimum 12 Months )

RM

Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

Streamyx Business Broadband 5 Fixed IP SDSL 1.5M / 1.5M Unlimited Unlim ited with Modem "LifeTim "LifeTime e Warranty"

618

RM

618

1,048

Notes For Streamyx Basic 

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Streamyx package is applicable for personal application only. Minimum subscription period is 12 months for all packages except with modem rental and other promotion packages. Service is subject to availability and technical testing. Speed of service is on best effort basis. Customer is NOT ALLOWED to change the telephone number (connecting to Streamyx) before installation of service. Customer is responsible for internal wiring, NIC card and networking. Self-installation Self-installat ion customer is required required to prepare ow own n modem before the 7-day auto account activation. For Streamyx in-a-box & without modem package: - Auto account activation is 7-days from from the date date of registration registration for self-collection and 10-days for courier. - RM88 installation installation fee fee is applicable only if installation assistance is required. - For account activation, SMS SMS to STXACTV<---space--->L STXACTV<---space--->Login ogin ID and send to 33535 three (3) days after registration. Each reply message

 

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from TM will be charged RM0.30 to customer’s mobile phone postpaid account or deducted from their prepaid balance. Telco SMS charges for each message sent is charged separately. - The mobile number used must match match the mobile number written written in the registration form. Customer may use another mobile number if a personal one is not available. - Streamyx in-a-box in-a-box courier servi service ce charges are RM14 RM14 for Peninsular Peninsular Malaysia and RM25 for Sabah/Sarawak Sabah/Sarawak. . For Streamyx 2.0Mbps and 4.0Mbps packages: - Service is available in selected areas only. Click here for service area. - Service is su subject bject to availability availability and technical testing testing during installation. - For existing customers customers who want to upgrade upgrade to these pac packages, kages, new modem will be provided. - Service interruption interruption will accur for a maximum maximum period of 2 working working days. - For existing customers who want to upgrade to th these ese packages and fail to get the service upon service verification during installation, their application will be reverted to existing package. 1st bill received will include the following fees: - RM75 RM75 for for act activa ivatio tion. n. - RM88 for for installati installation on (if applica applicable) ble). . - First and and 2nd month month advanced advanced su subscr bscriptio iption n fee. - RM10 for for stamp duty duty fee (effect (effective ive 1st Ma May y 07). For account activated on every 29th, 30th or 31st, the current charges for the month will be pro-rated. If customer customer terminates terminates Streamyx Streamyx before before the end of the minimum minimum subscription period, the customer must pay subscription fees of the remaining months and return the modem. Pre-mature termination includes relocation of premise. Streamyx bill must be paid before the due date to avoid any service suspension. During suspension period, TM will continue to charge for the monthly subscription fee. RM10 reconnection fee will be charged upon service reactivation. Any Streamyx termination (based on service number) is subject to 30 days quarantine period from termination date. Quarantine period is defined as a period where the service number is blocked from re-registration re-registratio n in provisioning system. Streamyx download and upload speed is guaranteed for local content access only. TM is not responsible for the low speed of either download or upload of international content access.

 

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Email account provided will be [email protected] [email protected] (minimum 3 characters, maximum 8 characters)

Notes For Streamyx Business Broadband 

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Minimum subscription period is 12 months for all packages except other promotion packages. Service is subject to availability and technical testing. Speed of service is on best effort basis. Customer is NOT ALLOWED to change the telephone number (connecting to Business Broadband) before installation of service. Customer is responsible for internal wiring, NIC card and networking. Self-installation Self-installat ion customer is required to prepare own modem before the 7-day auto account activation. For Streamyx in-a-box (SOHO) package: - Auto account activation is 7-days from from the date date of registration registration for self-collection and 10-days for courier. - RM88 installation installation fee fee is applicable only if installation assistance is required. - For account activation, SMS SMS to STXACTV<---space--->L STXACTV<---space--->Login ogin ID and send to 33535 three (3) days after registration. Each reply message from TM will be charged RM0.30 to customer’s mobile phone postpaid account or deducted from their prepaid balance. Telco SMS charges for each message sent is charged separately. - The mobile number used must match match the mobile number written written in the registration form. - Customer may use use another m mobile obile number if a personal one one is not available.

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- Streamyx in-a-box in-a-box courier servi service ce charges are RM14 RM14 for Peninsular Peninsular Malaysia and RM25 for Sabah/Sarawak Sabah/Sarawak. . 1st bill received will include the following fees - RM75 RM75 for for act activa ivatio tion n - RM88 for for installati installation on (if applica applicable) ble) - First and and 2nd month month advanced advanced su subscr bscriptio iption n fee - RM10 for for stamp duty duty fee (effect (effective ive 1st Ma May y 07). For account activated on every 29th, 30th or 31st, the current charges charg es for the the month w will ill be pr pro-rat o-rated. ed. If customer terminates Streamyx before the end of the minimum subscription period, the customer must pay subscription fees of the remaining months and return the modem. Pre-mature termination includes relocation of premise.

 

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Streamyx bill must be paid before the due date to avoid any service suspension. During suspension period, TM will continue to charge for the monthly subscription fee. RM10 reconnection fee will be charged upon service reactivation. Any Streamyx termination (based on service number) is subject to 30 days quarantine period from termination date. Quarantine period is defined as a period where the service number is blocked from re-registration re-registratio n in provisioning system. Streamyx download and upload speed is guaranteed for local content access only. TM is not responsible for the low speed of either download or upload of international content access.

Fee and Charges

Monthly Fee: package value + 1 month advance Activation Fee: RM75 Stamp Duty: RM10 Installation Fee: RM88 (if choose TM install) Courier Charge: RM14 (Semenanju ( Semenanjung ng Malaysia) RM25 (Sabah & Sarawak) Service Coverage Area Is my area covered? Checking for service avaibility in your area is a breeze. Or you could opt to check via SMS! 

Message: STX<space>FIXED STX<space>FIXED LINE NUMBER (e.g.: STX 0355195560)

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Send it into 33535

This service is available from 7 a.m. to 8.20pm daily. Each reply message will charge at RM0.30. Standard telco charge for sent message apply. Or TM Customer Information Centre 100.