Supervisor or Manager or Lead

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Johnie Escalante 17374 N. 89th Ave. #703 Peoria, AZ 85382 [email protected]

480-216-3672

Profile A business driven leader that uses practical organizational management and bus iness experience to provide solutions for business initiatives and projects. Lea dership strengths include building relationships, forming business strategies, l eading work efforts for planning, development and project management. Exceptiona l knowledge of Warehouse and Retail operations with a proven track record of pro fitability, growth and sustainability. A successful manager in a variety of dive rse industries and believes value, trust and results are the best measurements o f performance. Experience 2010 Census - Phoenix Paper Data Capture Center (PPDCC) October 2009 to present Vangent Inc. Operations Manager/ Warehouse Responsible for the development, implementation, and operations of a paper captu re functions at the Phoenix processing facility during the 2010 Census. Responsi ble for the movement of Census envelopes, forms and final quality check of all d ocuments throughout the facility. * Leading and managing a large and diverse non union workforce (2000+). * Ensured all processing met Census Bureau security and privacy requirements ass ociated with Title 13. * Responsible for the training, placement, and retention of a large diverse mult ifunctional staff and the social responsibility of downsizing that workforce to coincide with a steep volume curve. * Directing all activities ensuring completion of the product, program or servic e on schedule. * Responsible for meeting all established quality goals and provided daily statu s update to management. * Direct experience working closely with senior staff, the customer and administ rators at the Census Bureau. * Led in the effort to design a cart movement tracking system and worked closely with IT personnel for development, testing and implementing the Warehouse Cart Movement Tracking System. * Assisted in the design and implementation of a detailed cart tracking movement training program. * Instrumental in the logistics of cart staging, in an environment of constantly changing requirements. * Developed working relationships with all department Operation Managers, to pro perly meet their product movement and staging requirements. * Responsible and accountable for Warehouse employee's time and attendance. Ensu ring daily time and attendance/weekly payroll was accurately completed in a time ly manner. * Security Clearance - Department of Commerce, Position of Trust, Moderate Level or E-QIP -Moderate Risk Public Trust. * Proficient in MS office, TimePro, Deltek, Electric and Manual pallet jacks, Do cument scanning equipment, DRIS programs, HR policies and procedures, Inventory control.

Safeway Incorporated Phoenix, AZ 1st Assistant Manager 10/04 - 07/09 2nd Assistant Manager 08/00 - 10/04 Head Clerk 12/98 - 08/00 Night Crew/Night Crew Leader 10/86 - 12/98 A successful Manager that has demonstrated business driven skills with a focus on superior customer service and accountability that believes value, trust and results are the best measure of performance. A diligent leader of everyday opera tions with great organization skills that constantly strives for performance, sa les and profitability. * Maintained a high level of Customer service with awards being given for acco mplishments. * Responsibilities included controlling all daily operations, overseeing daily time and attendance, weekly payroll, overtime and scheduling of staff. * Managed all expenses, production and personnel to ensure positive sales and profitability. * Supervised daily operations of all departments including controlling and org anizing of all supply and packaging use and ordering. * Responsible for all evaluations and progressive disciplinary enforcement of the entire facility to ensure all policies where adhered to. * Implemented and maintained a Total Backroom Organizational Plan ensuring org anization and storage of incoming product to quickly identify product on hand fo r ease of reordering and out of stock accountability. * Other responsibilities included shelf maintenance, procurement and maintaini ng all displays, vendor support, cash control/audits and customer requests. * Proficient in MS office, Electric and Manual pallet jacks, Symbol hand-held ordering systems, register operations, lottery machines, money order machine, HR policies and procedures, Inventory control, Loss prevention. Furr's Grocery Courtesy Clerk Roswell, NM 04/83 - 10/86

Responsible for all closing duties including bagging groceries, price checks, sw eeping, mopping, facing product on shelves, spills and clean ups, empting trash while keeping customer service a priority and maintaining a great work ethic. Education Spring 2001 Mesa Comm. Coll. at Red Mountain Mesa, AZ * Computer Usage and Applications * MS Office * Word, Excel, Power Point and Access Dale Carnegie Training - Graduation date: 04/28/2004 Awards/Training Title 13 Certification Three time President's Service Excellence Award-1999 - 2009 Service Excellence Award-1998 Frontline Leadership Training Food safety Training/Food safety Certification Diversity Training Award-2004

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