Tara Lori Morgan
0410 363 893
Gold Coast, Queensland Australia
EXPERIENCE ADMINISTRATIVE & ACCOUNTS OFFICER APRIL 2009 - PRESENT
Personal assistant to Business Development Officer Administrative duties Web design and publishing Liaising with industry to obtain projects for final year student placements Minor accounting
SALES & CUSTOMER SERVICE AGENT - BIO MAGNETIC PTY. LTD APRIL 2009 - PRESENT
Reception and administration duties Inbound and Outbound sales and customer service Technical support Processing EFTPOS & Credit Card Payments
HUMAN RESOURCES OFFICER/TELESALES & MARKETING - APPLE MARKETING GROUP JUNE 2006 - APRIL 2009
Reception and administration duties Personnel screening through telephone and follow up one on one interviews Development and initialization of staff training programs Telemarketing and sales on behalf of high-profile charitable organizations Organization of accredited door knock appeals nationwide Meeting and exceeding KPI's (daily targets) Processing Credit Card Payments
TEYS BROS. - BEENLEIGH JAN 2004 - MARCH 2006
Packaging and processing of small goods
SUPERVISOR/FRONT END CONTROLLER - IGA HIGHLAND PARK JUNE 1999 - DEC 2003
Supervision of daily cashier personnel activities Responsible and accountable for end of day register closures
Customer complaints and inquiries Sales and service
SKILLS
Peoplesoft and Lotus Notes Adobe Dreamweaver and Photoshop Working in high pressure sales driven environments Fast learner and highly motivated Advanced computer skills in all Microsoft programs Proficient telephonist skills, with a confident and professional manner Trained and experienced in use of predictive dialer
EDUCATION & ACCREDITATION
2011 - 2013 currently undertaking a Bachelor or Communication, Griffith University 2010 Certificate IV Adult Tertiary Preparation 2003 Certificate IV Beauty Therapy Ashmore TAFE QLD 2008 Queensland Responsible Service of Alcohol Certificate 2009 Responsible Service of Alcohol Certificate NSHS QLD Year 12 Certificate Brisbane Adventist College