Tata Consultancy Services Limited

SUBMITTED BY:
SASHMITA PARIDA SANJEEV KUMAR SANDIP ROY SAURABH

Company Profile Type Public company Traded as BSE: 532540 NSE: TCS Industry, IT services,IT consulting Founded 1968 Headquarters Mumbai, Maharashtra, India Area served Worldwide Key people Ratan Tata (Chairman) S Ramadorai (VC) N. Chandrasekaran (CEO & MD)

Products TCS Bancs Digital Certification Products Healthcare Management Systems Services Outsourcing BPO Software Products Revenue US$ 8.355 billion (2011)[1] Profit US$ 2.024 billion (2011)[1] Total assets US$ 7.215 billion (2011)[1] Total equity US$ 5.499 billion (2011)[1] Employees 202,039 (Q1, 2011)[1] Parent Tata Group Website tcs.com TCS is a leading provider of highly flexible financial management software that powers mid-sized businesses. Board of Directors: Non-Executive Ratan Tata Chairman Aman Mehta Director Naresh Chandra Director Venkatraman Thyagarajan Director Clayton M. Christensen Director Laura Cha Director Dr. Ron Sommer Director

Mission Our mission is to maximise the business success of our customers through the installation, maintenance, and support of superior financial management software solutions. Objectives We have set a number of strategic and tactical objectives that reflect our mission, aim and collective goals:
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to establish the company as the best global organization for large-scale deployment of financial management software solutions on the Caché platform.  to establish a fully object-oriented component based application, which will enable us to deliver robust software quicker and more efficiently than any competitor.  to ensure that customers can operate their business software solutions on infrastructures that match their needs.

Tata Consultancy Services Limited (TCS) is the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. We commenced operations in 1968, when the IT services industry didn’t exist as it does today. Now, with a presence in 34 countries across 6 continents, & a comprehensive range of services across diverse industries, we are one of the world's leading Information Technology companies. Six of the Fortune top 10 companies are among our valued customers. We are part of one of Asia's largest conglomerates - the TATA Group - which, with its interests in Energy, Telecommunications, Financial Services, Chemicals, Engineering & Materials, provides us with a grounded understanding of specific business challenges facing global companies. Services and Solutions: TCS is a leading IT services provider, with a wide breadth of services across the entire Information technology spectrum. To know more about how TCS can help you identify opportunities of improvement, build the roadmap to getting there & leverage technology to make it possible, read more about our services & solutions: 1. 2. 3. 4. 5. 6. Consulting. IT Services. BPO. IT Infrastructure Services. Engineering and Industrial Services. Product Based Solutions.

Address:
Bangalore
1. Abhilash Building, Plot No. 96 EP-IP Industrial Area, Whitefield Road,Bangalore 560 066 Phone: +91 (080) 5660 8400 Fax: (080) 2841 3420. 2. International Tech Park, Explorer Bldg., 11th Floor, Whitefield Road, Bangalore 560 066. Phone: +91 (080) 5660 7777 Fax:(080) 2841 0526. 3. International Tech Park, Innovator, 11th Floor Whitefield Road, Bangalore 560 066 Phone: +91 (080) 5660 7222 Fax: (080) 28410114. 4. International Tech Park, Discoverer Bldg., Upper Ground Floor & 1st Floor Whitefield Road, Bangalore 560 066 Phone: +91 (080) 5660 6666 Fax: (080) 28412135. 5. SJM Towers, 18, Sheshadri Road Gandhinagar, Bangalore 560 009 Phone: +91 (080) 5660 6000 Fax: (080) 22207510.

OUR SERVICE OFFERINGS Our robust and mature processes coupled with technical and functional expertise in several industry verticals have placed us at the forefront of providing best-in-class services for the following industries:
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Banking & Financial Services Insurance Life Sciences & Healthcare Travel & Transportation Telecom Retail & Consumer Packaged Goods Energy, Resources & Utilities

Our cross-industry or horizontal functions spectrum includes the following:
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Finance & Accounting Human Capital Management Supply Chain Management High Tech BPO

To help our customers achieve new levels of efficiency, TCS BPO offers innovative and flexible business models, platform-based services and transformational outsourcing.

IT Services For maximum flexibility, speed, and efficiency, a robust IT strategy is critical. TCS IT Services offering helps companies make the most of their IT investments – from providing system integration solutions, application development and management services, and testing solutions. See our top practice areas below, or contact a TCS expert today to discuss a custom solution for your enterprise. CLIENT CHALLENGES
 Align IT with strategic business initiatives  Built-in flexibility to adapt to a constantly changing global market  The ability to strategize, develop and execute new initiatives with optimal speed to remain competitive
WHAT TCS PROVIDES

TCS delivers excellence and certainty across all of your enterprise’s IT needs. Learn more about the following areas:
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Custom Application Development Application Management Migration & Re-engineering System Integration Testing Performance Engineering

BUSINESS VALUE
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IT enabled achievement of strategic objectives Speedier time to market Improvements in cost and energy efficiency Increased productivity

IT Infrastructure Services Today’s business environment makes it imperative that the dynamic infrastructure requirements align with your business needs. TCS’ IT Infrastructure Services (IS) /Infrastructure Management Services (IMS) deliver end-to-end, effective and reliable solutions that can transform your business operations. With ―optimal shoring,‖ we help you enhance business performance, improve margins, align technology with business priorities, reduce costs, improve service speed and flexibility, and achieve long-term success. Enterprise Solutions From managing supply chains, devising CRM strategies, and deploying content management solutions to integrating enterprise-wide functions, TCS helps you with comprehensive, efficient and robust solutions that meet your unique requirements.

Client Challenges

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Sustaining profitability in highly competitive and rapidly changing environments Building and managing complex customer information

What TCS Provides TCS delivers comprehensive, efficient, and robust solutions tailored to your enterprise’s needs. Learn more about the following areas:
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Supply Chain Management Customer Relationship Management RFID Call Management Oracle SAP Microsoft

Supply Chain Management Thrive in today’s market by identifying new opportunities and innovations that sustain and maximize your enterprise’s growth. When you strategically partner with TCS, we’ll provide innovative, rigorous solutions to identify, manage and operate your non-core operations – all in an environment of collaboration, trust, and reliability. Customer Relationship Management (CRM) TCS helps organizations devise and implement CRM strategies and solutions that become the backbone of their customer acquisition and retention strategies, and helping them foster loyal, profitable customer relationships. RFID As an evolutionary automatic identification technology, RFID was considered a niche technology a few years ago. As costs associated with RFID hardware have decreased, and standards defined for managing data, RFID has gone mainstream, and can potentially power business systems to become the competitive backbone of organizations. TCS helps organizations plan and implement RFID enabled systems across multiple business areas, including regulatory compliance, inventory management, transport systems, document tracking and brand protection among others. Call Management CIOs are considering effective call management solutions to not only make enterprises costeffective but also have tighter SLAs for enhanced process efficiencies. TCS evaluates organizations’ needs and implements the right call management solution to meet their demands. Consulting Businesses today need to stay on their toes and respond to the rapidly changing market conditions with innovation and agility. Staying ahead of that change and achieving long-term success requires business transformation.

TCS Global Consulting delivers integrated, end-to-end IT solutions and services to help your business transform in the right way. We leverage our unparalleled technology expertise and deep industry knowledge to develop best-in-class, custom solutions that make your business more efficient, agile and responsive to customer needs and market demands.

CLIENT CHALLENGES

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Adapt to the changing market conditions Innovate continuously Align IT with business goals Optimize costs, while maintaining high customer satisfaction Accelerate time-to-market for new products and services Integrate distributed operations and systems into a cohesive organization Meet industry standards and compliance requirements Leverage emerging technologies effectively

The TCS APPROACH We partner with you to understand and address your unique transformation imperative. We work in transparent consultation with you to devise a best-in-class solution and define the best course of action to implement the same across your organization. Our integrated consulting and IT services will bring continuity and consistency to your strategic programs. Why TCS?
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Integrated, end-to-end IT enabled business transformation: We not only advise you but also work with you to implement the change, thereby validating the effectiveness of our solutions for your business.  Global expertise, applied locally: Our Global Network Delivery Model™ (GNDM™) allows rapid engagement scalability, right from analysis to implementation. Our high caliber consultants have the competence to meet your local and global business requirements.  Proven methodologies and fact-based approach: Our methodologies and solution accelerators incorporate our best practices and are set for uniform processes and accelerated deliveries. Our research and knowledge databases strengthen our fact-based approach to deliver best-in-class solutions. BUSINESS VALUE Our collective insight and best practices guarantee high impact business results every time you partner with us. We believe that the best solutions come from collaborative relationships with our clients. As your global consultants, we will work closely with your organization across the transformation landscape and lifecycle to understand your business goals, devise the most efficient strategy and implement the best solutions. Business Process Outsourcing Experience certainty for your outsourcing services with TCS BPO

As most organizations today value the merit of staying ―lean and fit,‖ they are increasingly looking at outsourcing non-core operations. Adopting this approach allows them to focus on their core competencies and respond with agility to the ever-changing market and business needs. At TCS BPO, we leverage our strong understanding of industry-specific BPO services and crossindustry solutions to provide you with new business processes and innovative models that seamlessly align with your business requirements.

WHAT TCS PROVIDES We study your business processes and identify how we can provide innovative solutions that will best fit your business needs and address the challenges you may face.
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Boosting your bottom line through automation, productivity arbitrage and wage cost arbitrage Leveraging our existing talent pool and industry experience to become part of your think tank Building agility across your organization through strategic initiatives that adapt to accelerating market trends  Helping you reach out to clients through innovative go-to-market strategies  Reducing time-to-market by creating new go-to-market strategies. Platform-Based Services TCS Platform BPO solutions bring a range of horizontal offerings based on a pre-configured platform built on best-in-class processes, industry frameworks, best practices and technology that helps deliver transformational business value to customers. For more details, visit TCS’ Platform-based BPO solutions. Transformational Outsourcing We offer a full lifecycle of services including consulting, application development and maintenance, implementation services and IT Infrastructure Services to help you achieve your organization’s strategic vision. Our expertise lies in our capability to carry out the following:
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Use the right tools and techniques to achieve significant savings through business process improvement  Identify custom innovative transition and rollout models including a ―BPO-led transformation‖ to minimize fiscal impact  Use Platform approach to standardize business processes and pre-configured applications and tools  Deliver outsourced processes in a global delivery framework Benefits Up to 30% reduction in total cost of operations as we facilitate the business transformation process. GEOGRAPHICAL PRESENCE

TCS believes that its global footprint enables it to service and support existing customers in a number of important markets from locations closer to the customers, including the following:
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OffShore - INDIA (Mumbai, Chennai, Baroda), CHINA (Hanghzou, Shanghai), PHILIPPINES (Manila)  NearShore - CHILE (Santiago), URUGUAY (Montevideo), HUNGARY (Budapest)  OnShore - USA, UK (Peterborough) Advantages of GNDM™:
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Up to 50% reduction in the cost of skilled resources through the cost arbitrage benefits of GNDM™ as well as lift-off productivity gains in the transition phase  Continual optimization of the transaction cost through year-on-year productivity and process improvement benefits with the deployment of lean, six sigma and automation. BUSINESS VALUE Our ability to provide full services play uniquely positions TCS to undertake system and process rationalization, helping you avail the following benefits:
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Global standards Best-of-breed processes by leveraging our intellectual property built over the years—practices, platforms and tools  Hosted software platform that will reduce expenditure on fixed investments, upfront investments and maintenance costs and ―Experience Certainty‖ round the clock through our Global Network Delivery Model™ OUR CLIENT RELATIONSHIPS - A Flavor
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Over 132 clients in 32 countries Repeat business from more than 70% of our clients annually Three of the top ten clients have been clients for over three years

Business Intelligence & Performance Management The business environment today is more dynamic than ever, with mergers and acquisitions, consolidation and regulatory changes. To succeed, an enterprise like yours needs to develop an ability to sense these changes, and thus respond to them quickly and smartly. TCS' Business Intelligence and Performance Management solution helps your enterprise in fulfilling the aspirations of being agile, adaptable and efficient.

CLIENT CHALLENGES
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Growing volumes of organizational data and the ability to leverage it effectively in less time and with more certainty  Absence of consistent master data, enterprise information and systems to manage the same These in turn lead to the following:

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Ineffective business process/performance/predictability management Inefficient utilization of technology models/architectures and coupling Lack of optimization in resource utilization Uncertainty and hence, degradation in the quality of service Non-compliance issues

What TCS Provides

TCS SOLAR© Framework is a Service-Oriented Architecture (SOA) framework of integration and information management services. The framework helps coalesce business intelligence, business process management, enterprise data management, integration and knowledge management/enterprise content management initiatives, thus driving down the cost of IT and providing the agility to address changing business and regulatory requirements. A wide spectrum of offerings embedded with TCS SOLAR© Framework include the following:
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Strategic Offerings: BluePrint, Scorecard, HealthCheck, Planning and Budgeting, Due Diligence, Financial Consolidation, Maturity Assessment Business Process Analysis, Business Case Modeling and Capacity Planning  Tactical Offerings: Data Governance, Master Data Management, Data Architecting, Data Mart Consolidation, Data Quality Management, Dashboard Management, Metadata Management, Performance Engineering, Data/Text Mining Document Management, Services Management and Knowledge Management  Operational Offerings: Competency Center, Multi-site Rollout, Factory Services, Lifecycle Services, Testing Management, Sustenance Services, Testing Factory, Training Services, Migration/Upgrade and Change Management Our value measurement framework is based on quantifying benefits under agility (responsiveness of enterprise), adaptability (change impact management) and efficiency (optimization of qualitycost-time) dimensions and measurements across business, technology and infrastructure perspectives. BUSINESS VALUE TCS SOLAR© Framework helps you optimize and monitor business processes on a granular level. This could lead to at least 10% increase in operational efficiencies and up to 90% reduction in cost for adapting to new regulatory compliance requirements. With TCS SOLAR Framework, you will achieve the following:
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Converge business intelligence and knowledge management through real-time integration Quickly re-orient your business processes at a granular level in response to business environment changes  Predict and improve the quality of service  Have the ability to easily adapt to current and new regulatory needs

Banking & Financial Services With a wealth of experience partnering the world’s leading banks and financial institutions, and a comprehensive range of services and solutions, TCS is the partner that gets you results: optimized investments, enhanced operational efficiencies, minimized risk and sustained cost leadership.

Client Challenges
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Increasing regulatory and security requirements Providing superior levels of customer service Managing price pressures with greater efficiency

What TCS Provides
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Reliable and secure systems that address market changes quickly, develop profitable customer relationships and secure new opportunities to stay ahead of competition Comprehensive, end-to-end, domain-led business process solutions that enable Banking and Financial Services institutions to focus on their core financial services competencies

Business Value We will help you identify and realize goals, which may include but are not limited to the following:
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Optimized investments Enhanced operational efficiencies Minimized risk Sustained cost leadership

Segments
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Cards Banking Technology Depository/Registry Custody Reconciliations Retail Banking Investment Banking Risk and Compliance Surveillance Corporate Banking Wealth Management Exchanges/Trading/Broker-Dealer Clearing/CCP

Topics

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KYC and Anti-Money Laundering FI Insourcing G30 Recommendations MFID Algorithmic Trading Basel II Common Loan Origination Market Data Streaming Relationship Based Pricing Straight Through Processing SEPA and Payments Multi channel integration

Manufacturing Global manufacturers are trying to reduce operational expenditure, invest in process improvement, utilize existing capacity optimally and increase efficiencies, while maintaining product quality and meeting safety and regulatory norms. Get the TCS Advantage
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Accelerate business velocity with powerful consulting services Increase operational efficiencies Energize your supply chain Harmonize business processes Leverage BPO in manufacturing

CLIENT EXperience
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Watch Bart Vandecappelle, CIO, Bekaert, outline how TCS helped Bekaert bring its major global entities under one single instance TCS uses technology services to drive innovation at Ferrari. Eaton Corporation selects TCS for its ERP (QAD) development and support. Three senior executives from ABB discuss their work with TCS on the One Simple ABB - SAP implementation. TCS consolidates multiple ERP systems into a single SAP system for ABB UK successfully. TCS and Dow provide world-class business services through their global partnership. From engineering services to IT support, TCS provides cost-effective innovative solutions to EMD. TCS helps WABCO bring flexibility in IT delivery and support at a competitive price. Sanitec moves its UK business to the chosen common platform with TCS’ help. Ken Wolinsky, Ex-CIO of Avery Dennison, discusses the evolution of his company’s relationship with TCS. Bekaert leverages TCS’ delivery excellence to roll out SAP-based variant configuration solution. The TCS-Cummins Supply Chain Program provides an end-to-end framework for Cummins to transform its supply chain. Jan Bertsch, Vice President and CIO of Chrysler, talks about the certainty Chrysler has experienced having partnered with TCS.

All roads lead to TCS and its not just our word alone. One in three Fortune 500 manufacturing giants partner with us. TCS is a partner of choice to global organizations and has a proven track record of delivering real, measurable business benefits from shop floor to boardroom. We provide you the bandwidth to innovate on business models, leveraging contemporary technology solutions. Each solution is carefully crafted to drive competitive differentiation. We provide multi-dimensional services spanning IT led business transformation, design, development and support for IT solutions, and value-added services such as outsourcing, infrastructure management and consulting. Life Sciences & Healthcare Increased awareness has resulted in significant changes in the healthcare industry and has created a demand for safer, improved and affordable healthcare products. The focus has slowly moved from illness treatment to wellness care with a need for personalized care. To be successful, organizations need to utilize all available resources such as information, finances, technology, material and people, efficiently and effectively.

Client Challenges
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Improving outcomes and quality of treatments Managing business despite declining revenues and increasing competition Dealing with rising R&D costs Shortening product development cycle and reducing time to market Adhering to stringent and constantly evolving safety and regulatory requirements

What TCS Provides Our life sciences and healthcare division offers innovative technology, business and outsourcing solutions across the value chain for life sciences and healthcare organizations helping them in their transformation. Our offerings include the following:
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Solutions for accelerating drug discovery New device design and development services Hospital management solutions Payer modernization solutions Information Technology (IT) and IS services Business Analytics

Business Value Our collaboration with the world’s leading life sciences and healthcare organizations for over two decades in diverse geographies helps us leverage this experience to enable you to address current challenges and meet future business requirements in an efficient, planned and costeffective manner. Our life sciences and healthcare solutions will enable you to achieve the following:

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Enhanced R&D productivity Reduction in time-to-market for a new drug / device and improvement in supply chain efficiencies Accurate diagnostics and quality treatments Accurate reimbursements Cost-effective and efficient operations

Our R&D labs, Technology Excellence Groups (TEG) and Process Excellence Groups (PEG) constantly work in collaboration with project teams to provide better solutions and deployments. Our clients benefit from our Co-Innovation (COIN) labs, which bring the best brains together with the intention of creating innovative solutions for complex business challenges. Retail & Consumer Products Solutions Retail and consumer product companies operate in environments that are highly dynamic, with new challenges and opportunities emerging constantly. TCS’ fast-growing Retail & Consumer Products unit offers a fully integrated organization that embeds end-to-end capabilities to help you achieve success. Equipped with extensive industry, technology and delivery capabilities, we work with you to provide solutions and services that address strategic and operational challenges, optimize business performance, align technology with business priorities, reduce cost, improve margins and constantly sharpen competitive advantage. We have invested in a rich set of solution offerings, assets and accelerators to increase ROI and decrease the time-to-value of your business and IT programs. Telecom Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content like voice, video and data in this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience. We understand the implications of this on your business. Therefore, our solutions help you identify and address the challenges and opportunities created by convergence. client challenges Success in a business environment is characterized by the ability to adapt to the changing profile and higher user expectations on the one hand and a rapidly changing technology environment on the other. Telecom service providers are facing tremendous challenges on improving profit margins, falling ARPU’s, high customer churn, fierce competition, customer experience, maintaining QoS, demand for new services and bundles, and heavy investments for network transformation. At the same time, fast-paced innovation, advent of next generation wireless technology (LTE/Wimax), converged networks, competition from new entrants and demand for end-to-

end managed services from service providers is putting immense pressure on telecom equipment vendors. What TCS Provides TCS’ solutions and service offerings address the entire landscape of telecom equipment vendors and telecom service providers including R&D, consulting, operations and Enterprise IT. Our consultants bring in a wealth of knowledge and experience of the telecommunications industry ecosystem by virtue of engaging with the world’s leading equipment vendors and service providers. We partner with you to build and implement innovative strategies and solutions to help you remain competitive, improve processes and infrastructure, and transform the way you conduct business. Our labs (IPTV, OSS / BSS, VAS & SDP, Nozomi - next-generation Wireless Innovation, etc.) build competency, develop innovative models and conduct experiments in wireless networks. Business Value Partnering with us will enable you to realize the following benefits:
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Accelerated product innovation by leveraging our CoEs and Co-Innovation Network (COIN™) Reduced time-to-market through our best-in-class solution accelerators, ready-toaccess proprietary frameworks and platform solutions Optimized operational costs through right-sourcing, service bundling and landscape rationalization Increased ability to remain competitive in the next-generation communications marketplace Realization of superior customer satisfaction through our proven process transformation capabilities Improved global reach with customers being served more effectively through our Global Network Delivery Model™ (GNDM™)

Client Thoughts ―TCS is a valued customer, supplier and strategic partner. TCS has maintained a focus on customer success and capturing market leadership through technology and innovation. I congratulate TCS on their tremendous global growth, and I look forward to our continued partnership in the future.‖ - Cisco Systems, Inc., John Chambers, Chairman & CEO ―Testing is a critical aspect of the 21CN program, ensuring that BT, and the telecom industry as a whole, has full confidence in the performance of the completed network. In this capacity, TCS has shown that it has absolutely the right capabilities for the job.‖ - BT Wholesale Networks, Randy Tucker, Director of Technology and Testing

alliances
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Industry Alliances: TCS is a corporate member of TeleManagement Forum (TM Forum) and frequently shares its leadership thoughts on the implementation of TMF standards and innovations. We participate in joint training programs, catalyst programs, OSS / J programs and presentations conducted by the forum. Strategic Alliances Solution Alliances: Our solution alliances are Chordiant, Clarity, COGNOS, COMPTEL, Comverse, Convergys, INTEC, Metratech, NCR, TestQuest, TIBCO, WebMethods

Travel, Transportation and Hospitality TCS helps companies in the Travel, Transportation and Hospitality industries leverage technology to comprehensively, innovatively and cost-effectively address their most pressing business needs. Client Challenges
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Expanding globally while managing costs, optimizing and standardizing processes Creating an agile IT architecture capable of seamlessly integrating merged or acquired entities Increasingly complex customer acquisition and interaction lifecycle Improved speed-to-market and management of an ever-increasing portfolio of products and services Leveraging technology to innovate business models and improving competitiveness Making IT an active enabler of green initiatives

What TCS Provides TCS helps travel, transportation and hospitality clients manage revenue cost equations, operate existing businesses effectively and build new transformational programs. TCS provides transformation services in enterprise systems, legacy modernization, process reengineering, e-commerce, specialized flight systems, transaction processing systems and loyalty management solutions. Our solutions cater to the entire value chain of the following industries:      Airlines Hospitality Railroad Logistics Travel Management Companies

Corporate Sustainability TCS embodies the Tata group’s philosophy of building strong sustainable businesses that are firmly rooted in the community and demonstrate care for the environment. The elements that make for strong corporate sustainability at TCS include the following:      A fair, transparent and value-driven corporate governance A strong strategy for longer-term business growth Best-in-class HR processes Initiatives for community betterment Our stewardship of the environment.

CSR activities: TCS has always recognized the responsibility Corporates should have towards the wider communities they operate in. Be it girl child education in South Asia in collaboration with UNICEF or adult literacy programs in South India, TCS believes in using IT as an instrument for social development and change. Other TCS' community initiatives have been in areas addressing environmental and civic problems; setting up and maintaining infrastructure for urban beautification, pollution reduction and healthcare; waste management in the office environment, tree plantation and water treatment. Environment policy : TCS' commitment to environment stems from the TATA Group's abiding concern for environment and society. TCS is in the Information Technology (IT) consulting business, which by its nature of operation has low impact on the environment. TCS will strive to provide a healthy work environment to all its employees, and conduct environment friendly business at all its offices. To achieve these goals, TCS has published this Environment Policy. In line with its continuous improvement process initiative, TCS will continuously enhance its environment policy, which encompasses air, water, natural resources, people and their interrelation. TCS' environment policy aims at improving environment management by setting higher standards, and optimising the use of power, water, consumables, and other natural resources. It also aims at reducing pollution by minimising the waste generation from business operations. The policy focuses on environment conservation as an essential element of TCS' business philosophy and infrastructure. The main objectives of the policy are: ·Respect health, safety, and environment issues of employees, clients, vendors and local community. ·Optimise energy and power consumption, and the use of consumables and hardware through recycling or reuse. ·Increase environment awareness in employees, and motivate them to participate in and promote organization endeavours to protect the environment.

·Integrate environment conservation, health and safety measures in the design of new facilities. ·Comply with all applicable laws, rules and regulations concerning environment, safety and health. ·Drive common solutions, consistency and continual improvement, for more efficient and effective Health, Safety and Environment measures. ·Monitor policy implementation, and report performance to stake holders periodically. All TCS employees are expected to support the Environment Policy. The policy will be implemented at all TCS offices, within a three dimensional framework comprising Employees, Management, and Work-place, as mentioned below. Commitment to the environment stems from the Tata Group’s abiding concern for the environment and society, which is embodied in the Tata Code of Conduct. The Tata Group considers climate change to be the greatest threat affecting economic stability, vulnerable communities and the society at large. The Tata Group’s Climate Change Policy mandates that all group companies assume leadership roles in climate change mitigation in the pursuit of business aspirations and enhancement of shareholder value. We are in the business of providing IT services, business solutions and outsourcing. Our environmental impacts result from our business operations globally and through the services and solutions that we provide our customers with. True to the Tata spirit, TCS regards climate change mitigation and environmental improvement as essential features of its sustainable business philosophy. We are committed to continuously benchmarking and enhancing our own environmental performance through the reduction of our carbon and ecological footprints with the involvement of our business associates and partners, thereby striving to be leaders in our industry sector. Through our services and solutions, we endeavor to help customers improve their environmental performance toward their sustainability objectives. We aim to fulfill our environmental commitments through the following broad-level actions:
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Integrate energy and environmental considerations in the design of new infrastructural facilities Improve resource efficiency in operations, especially for key resources such as energy and water Adopt the "3-R" (reduce, reuse and recycle) philosophy for all types of wastes toward prevention of pollution and dispose of "inevitable" wastes, especially electronic waste, in line with regulatory requirements or industry best practices Promote "green procurement" to the maximum extent possible Consider stakeholder expectations on our environmental performance in the design of infrastructure, operations, processes and solutions to the extent feasible Set, monitor and review objectives and targets on an ongoing basis toward achieving continuous improvement in environmental performance and the overall environmental management system Remain committed to complying with all the applicable environmental and related legal and other requirements and, wherever feasible, enhance the prescribed standards in all the countries that we operate out of

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Continue public reporting of our environmental performance and our contribution to climate change-related issues through relevant national and international forums and to other stakeholders through appropriate communication channels Communicate the environmental policy to all employees, business associates and other stakeholders and ensure that the policy is available to the public Review the environmental policy and allied management systems periodically to ensure their continuing applicability and relevance to our operations and evolving stakeholder expectations Strive to support various voluntary national and international protocols, conventions and agreements on environment protection and proactively engage with governmental and other agencies in driving future environmental policy and regulation

At TCS, concern for the environment is integral to our business strategy toward sustainability, and we shall strive to fulfill all our environmental obligations and commitments toward being responsible global corporate citizens.

Employees All TCS employees should be concerned about the environment. TCS will make all its employees aware on how work practices affect the environment. For example, wasteful use of electricity or paper at work place depletes natural resources and adds to pollution caused by the generating/manufacturing units. Similarly safe work practices protect the environment by mitigating health risks and accidents. As members of the TATA family, and responsible citizens of the country, TCS employees should observe environment- friendly behaviour, both in and outside the work place. Management TCS management will define health, safety and environment goals and objectives, identify roles and responsibilities for policy implementation, measure performance, and allocate necessary resources. It will integrate resource planning with health, safety and environment concerns. Two-way communication will be established with employees, clients and vendors to promote and share health, safety and environment initiatives. The Management will also initiate ISO 14001 certification for different locations in a phased manner. Work Place TCS managers will review the work environment and suggest improvements in line with this policy. The policy will also initiate energy conservation, waste recycling, and paper reduction, in priority areas. The measures and initiatives emerging as a result of this policy will be documented as processes. These processes will also ensure compliance with applicable health, safety, and environment regulations in all offices of TCS. A continual improvement plan will be initiated to achieve excellence in environment management.

Tata Consultancy Services to power the future of Child Genius:Youngest M-Tech student at IIT Madras to get support for education and research Mumbai, India, 24th August, 2006In its continued efforts to develop young scientific talent in the country, Tata Consultancy Services, a leading global IT services and consulting firm, announced that it would support the professional aspirations of S. Chandra Sekar, the 15 year old M.Tech student at IIT Madras. Chandra Sekar, the youngest engineering graduate in the country, will receive a

package of grants worth over Rs 7 lakh for his education including tuition fees, research activities, technology infrastructure support, global project experience as well as mentoring from senior executives at TCS. In addition to his costs at IIT Madras, TCS will also support the student's research, travel and project expenses which will allow him to explore his ideas and interact with the global academic and research community. TCS will also get one of its senior Chennai-based executives to act as a mentor to the student during his days at IIT and guide him in his choices of research and profession. The association between TCS and Chandra Sekar also represents a new model for collaboration to develop R&D talent in the country. Chandra Sekar's research interests in the areas of computer network security and cryptography are synergistic with TCS' own R&D efforts in these areas. This will allow Chandra Sekar to work on exciting global projects in this area, using the latest in technologies. Commenting on the initiative, Mr. S. Ramadorai, CEO & Managing Director said, "Being a pioneer of the IT industry, TCS realize that talent needs support to realize its true potential and as a company, we have always encouraged our young minds to seize opportunities that the global arena offers." He added: "Chandra Sekar is a talented student focused on technology and TCS' effort is to ensure that he has the best learning opportunities." Chandra Sekar graduated out of an engineering college affiliated to Anna University, Chennai during 2006 to be regarded as India's youngest engineering graduate. He is also regarded as the world's youngest Microsoft Certified Systems Engineer at age 10 and a Cisco Certified Network Associate at 11. . Amount spent on CSR : No information regarding the amount spent on CSR was available TCS Maitree Maitree was started with an objective of bringing TCS associates and their families closer and making them feel a part of the TCS extended family. Soon after, with a view to carry on the TATA tradition of enabling the community, the scope of Maitree was enhanced to include socially relevant activities and endeavors. Maitree and the TCS Community: Even while at work, you're never away from life. TCS-Maitree was established with an intention to strengthen the bond between TCS employees and their families, as well as provide a platform to encourage hidden aspirations and talents. It lends a deeper and broader dimension to the work culture at TCS. Over the years, Maitree has become a part of every TCS employee's life. From cracking quizzes to conquering tall peaks, from shaking a leg to bending it like Beckham, employees have reveled in the excitement and fun of all Maitree events. And that's not all. Workshops on theatre, yoga, origami, flower arrangement, chocolate making, and a host of others have allowed the employees to learn and know about things they always wanted to. All in all, Maitree provides everyone at TCS the opportunity to establish relationships that extend beyond work and thereby, help build bonds that makes work so much more fun. Maitree - Even beyond the TCS Community: In addition to working towards bringing our associates and their families closer, Maitree also strives to enable the development of the society. Our approach to social initiatives entails being pro-actively involved and working at the root level. Some of the projects we have

undertaken include working with the differently-abled, aiding under-privileged children across various schools in Mumbai, and helping rural community in Vazapur, among others. Many programs initiated by Maitree, like employment opportunities for the differently-abled, HIV/AIDS sensitization, peer education, Green Audits to check the excess consumption of energy resources have now been accepted as best practices by the organization.