Technician or Electronic Technician or Test Technician or Manufa
Content
GARY PARKER P.O. Box 54, South San Francisco, California 94083 650-583-1503 * [email protected] * http://technicians.me/ TECHNICIAN Highly skilled and analytical Technician with broad range of experience managing development of complex electronic, optical, laser, mechanical, and medical device assemblies. Proficient in component alignment, installation, and calibration; able to develop troubleshooting and repair solutions, and coordinate final quality control and testing procedures to ensure compliance with operating specifications. Exceptional leadership and project management strength with training in safety and quality inspections.
AREAS OF EXPERTISE: * * * * * * Technical Development, Testing, and Repair Quality Control & Inspection Electronic, Optical, Laser, Mechanical, Medical Device Customer Service Troubleshooting Resolutions ISO, Safety & Housekeeping Audits
TECHNICAL PROFICIENCIES U.S. Navy Advanced Electronics Technician ET3, ASQ Trained Quality Auditor,
Platforms: Windows, UNIX Tools: Oracle Database Systems, ASK, Reflection for HP, Peoplesoft, Microsoft Word, Excel, Access Specialized Equipment: Oscilloscope, Optical Viewer, DVM, Beam Profiler, Micrometer, Microscope, Power Meter, Digital Multimeter, Voltmeter, Particle Counter, Chart Recorder, RF Meter, Photo Diode, Power Supply, X-ray Equipment, Densitometer, Signal Generator, Hi-Pot Test, EE-Prom Burner, Thermal Meter, Radiation Meter, Heavy-duty Winch Keyword Summary: Senior Test Technician, Sr. Test Technician, Test Technician, Lead Test Technician, Electronics Technician, Quality Technician,
Laser Technician, Production Technician, Manufacturing Technician, QA Technician, Technician, Medical Device Technician, Field Service Engineer, customer service, technical development, performance testing, repair, quality control, quality assurance, quality analysis, quality inspection, electrical expertise, electronics expertise, optical expertise, medical device expertise, laser expertise, troubleshooting resolutions, repairs, ISO audits, safety audits, housekeeping audits, develop test procedures, improve product quality, oral and written communication skills, organizational skills, analytical skills, problem solving abilities, maintain lab notebook, document test results, testing support,
PROFESSIONAL EXPERIENCE Field Service Engineer, General Electric Homeland Protection, San Francisco, California * 2008-2009 Provided immediate response to US Homeland Protection Urgent Priority 1 calls to repair incapacitated Computed Tomography (CT) bomb detection systems; prioritized, scheduled and performed preventative maintenance. Inspected machines for functionality, safety, and cleanliness with keen attention to detail. Obtained clearances to work in high security areas; escorted technicians for equipment deliveries and pick-ups into secure areas. Managed and maintained reports of operational issues. Utilized scanner image results and diagnostic software to troubleshoot issues with PCAs, diode arrays, RF transmitter / receiver, carbon brushes, high voltage power supplies, x-ray heads, conveyers, servo circuits and air conditioners; as well as, Windows, Unix, and DOS fault errors. Responded to questions and concerns from Transportation Security Administration and airport employees. * Single-handedly spearheaded repair, preventative maintenance,and cleaning of $700K explosives detection systems at San Francisco Airport (SFO), significantly reducing downtime and vastly increasing security. * Dramatically improved organization in tool rooms, supply rooms,and offices to streamline operations and create greater efficiency and effectiveness of work areas. * Eagerly accepted responsibilities beyond those assigned to ensure top function of mission-critical airport luggage scanners. * Devised and implemented numerous safety procedures to prevent serious injury, death, or major equipment damage.
Customer Service Technician, Reliant-Technologies, Mountain View, California * 2007-2008
Played a key role in a vast upgrade / modification initiative for the Fraxel Medical Device systems, to include building, testing, and troubleshooting upgrade systems. Executed thorough testing, repair, documentation, and shipment preparation for customer returned, as well as loaner systems serving as temporary replacements. Upgraded, repaired, and tested equipment, made beam diameter adjustments, monitored laser stability, and prepared peripheral components. Inspected and cleaned optical components. Interfaced with customer service and manufacturing engineers regarding emerging technical issues. Reported technical inquiries, findings and suggestions to management. Maintained comprehensive documentation for ISO, FDA and internal requirements. Trained and coached new hires on testing and upgrade protocols; served as a primary resource for technical and mechanical solutions. * Spearheaded the preparation of detailed International Upgrade kits for use by foreign contractors; earned commendation for improving previous processes and increasing accuracy, quality, and contractor satisfaction. * Streamlined the complete overhaul and reorganization of storage areas to improve accessibility, safety, and efficiency of stock; received extensive praise across multiple departments. * Contributed to the effective resolution of a fatal error occurring on more than 50% of systems; maintained record of strong communication, prioritization, and decision-making.
Sr. Test Technician, Spectra-Physics Lasers, Mountain View, California * 2004-2007 Managed all aspects of construction, alignment, calibration, and troubleshooting for continuous wave laser systems and q-switch laser systems with detailed responsibilities to include optic component cleaning and inspection, high-voltage integration, optical alignment, and performance evaluation, testing, and repair. Performed company-wide internal ISO, safety and housekeeping audits, maintained accurate documentation of tool calibration and time log records, and provided extensive coaching and training for safety and housekeeping team members. * Successfully completed training as a Certified Quality Auditor (CQA) by American Society for Quality (ASQ) to conduct internal and external ISO audits with specialized focus in electronics, lasers, and quality performance. * Developed all facets of internal audit procedures, including identifying target departments or areas for inspection, performing comprehensive observations and examinations, and producing documented reports with
corrective action guidelines. * Coordinated reorganization of supply room inventory and layout to identify capital assets, including testing equipment and tools, and dramatically increase stockroom function, safety, and productivity. * Selected by management to serve as Clean Room Housekeeping Team Lead, and volunteered for Chemical Coordinator, Safety Team Member, Deputy Laser Safety Officer, Building Incident Commander, and Emergency Response Team (ERT) member positions.
Sr. Test Technician, Carl Zeiss Meditec / Alcon, Dublin, CA & Orlando, FL * 2002-2003 Provided technical integration assistance for manufacturing launch of optical-electrical medical instrumentation with full responsibility for equipment assembly, testing, and debugging. Designated as shift leader, served as constant managerial resource for all issues, and maintained extensive communication networks with Laboratory Director of Manufacturing to report technical concerns during product development. Coordinated extensive procedural training and certification for assemblers and technicians within Demand Flow Technology Manufacturing environment. * Identified contamination sources negatively affecting critical optics during production schedules and developed improved processes to reduce manufacturing disruptions. * Received appointment to Manufacturing Floor Auditor and recorded items and procedural areas of non-compliance within manufacturing procedures. * Recognized for dedication to production efforts and relocated to Orlando, FL manufacturing facility to assist company achieve established product distribution goals.
Sr. Test Technician, Cutera Medical, Brisbane, CA * 2001-2002 Performed extensive product testing, repair, and quality inspection of high-power electro-optical medical laser system. Operated specialized machinery to evaluate and test power supplies, maintained extensive test report data using electronic database, and developed troubleshooting resolutions for product performance and manufacturing development. * Spearheaded investigation to identify root cause of water leaks occurring near high voltage electronic components, which resulted in improved assembly production procedures. * Accurately indicated unsafe housekeeping and operational processes, and provided comprehensive recommendations to improve laboratory cleanliness and
safety.
Lead Technician / Sr. Quality Assurance Technician, Lumisys Medical Imaging, Sunnyvale, CA * 1990-2001 Directed group of 8 Senior Assemblers to coordinate production of electronic, mechanical, laser, and optical medical device systems. Delegated daily work assignments, participated in operational meetings, and administered human resources functions, including preparing annual performance review, coordinating payroll authorization, and interviewing and hiring procedures. Conducted final quality assurance tests to ensure production standards, maintained extensive device history records, and participated in development, implementation, and evaluation of quality systems, procedures, and controls. * Produced revised versions of written guidelines for quality assurance testing, manufacturing testing, and manufacturing assembly procedures. * Served as sole Manufacturing Test Technician for building and testing of electronic-optical laser plate assemblies. * Formally recognized for exceptional work performance by Director of Operations for successfully assuming responsibilities of Manufacturing Supervisor by maintaining department productivity and encouraging team cohesiveness. * Utilized product manufacturing and procedural expertise to provide training for all new hires and direct cross-training of existing technicians. * Received increasingly responsible promotion to Lead Technician.
EDUCATION AND TRAINING Bachelor of Science Degree * Business Administration Central Connecticut State University, New Britain, Connecticut Advanced Electronics Technician ET3 U.S. Navy Advanced Electronics School, Great Lakes, Illinois Quality Auditor Training American Society for Quality (ASQ)
AREAS OF EXPERTISE: * * * * * * Technical Development, Testing, and Repair Quality Control & Inspection Electronic, Optical, Laser, Mechanical, Medical Device Customer Service Troubleshooting Resolutions ISO, Safety & Housekeeping Audits
TECHNICAL PROFICIENCIES U.S. Navy Advanced Electronics Technician ET3, ASQ Trained Quality Auditor,
Platforms: Windows, UNIX Tools: Oracle Database Systems, ASK, Reflection for HP, Peoplesoft, Microsoft Word, Excel, Access Specialized Equipment: Oscilloscope, Optical Viewer, DVM, Beam Profiler, Micrometer, Microscope, Power Meter, Digital Multimeter, Voltmeter, Particle Counter, Chart Recorder, RF Meter, Photo Diode, Power Supply, X-ray Equipment, Densitometer, Signal Generator, Hi-Pot Test, EE-Prom Burner, Thermal Meter, Radiation Meter, Heavy-duty Winch Keyword Summary: Senior Test Technician, Sr. Test Technician, Test Technician, Lead Test Technician, Electronics Technician, Quality Technician,
Laser Technician, Production Technician, Manufacturing Technician, QA Technician, Technician, Medical Device Technician, Field Service Engineer, customer service, technical development, performance testing, repair, quality control, quality assurance, quality analysis, quality inspection, electrical expertise, electronics expertise, optical expertise, medical device expertise, laser expertise, troubleshooting resolutions, repairs, ISO audits, safety audits, housekeeping audits, develop test procedures, improve product quality, oral and written communication skills, organizational skills, analytical skills, problem solving abilities, maintain lab notebook, document test results, testing support,
PROFESSIONAL EXPERIENCE Field Service Engineer, General Electric Homeland Protection, San Francisco, California * 2008-2009 Provided immediate response to US Homeland Protection Urgent Priority 1 calls to repair incapacitated Computed Tomography (CT) bomb detection systems; prioritized, scheduled and performed preventative maintenance. Inspected machines for functionality, safety, and cleanliness with keen attention to detail. Obtained clearances to work in high security areas; escorted technicians for equipment deliveries and pick-ups into secure areas. Managed and maintained reports of operational issues. Utilized scanner image results and diagnostic software to troubleshoot issues with PCAs, diode arrays, RF transmitter / receiver, carbon brushes, high voltage power supplies, x-ray heads, conveyers, servo circuits and air conditioners; as well as, Windows, Unix, and DOS fault errors. Responded to questions and concerns from Transportation Security Administration and airport employees. * Single-handedly spearheaded repair, preventative maintenance,and cleaning of $700K explosives detection systems at San Francisco Airport (SFO), significantly reducing downtime and vastly increasing security. * Dramatically improved organization in tool rooms, supply rooms,and offices to streamline operations and create greater efficiency and effectiveness of work areas. * Eagerly accepted responsibilities beyond those assigned to ensure top function of mission-critical airport luggage scanners. * Devised and implemented numerous safety procedures to prevent serious injury, death, or major equipment damage.
Customer Service Technician, Reliant-Technologies, Mountain View, California * 2007-2008
Played a key role in a vast upgrade / modification initiative for the Fraxel Medical Device systems, to include building, testing, and troubleshooting upgrade systems. Executed thorough testing, repair, documentation, and shipment preparation for customer returned, as well as loaner systems serving as temporary replacements. Upgraded, repaired, and tested equipment, made beam diameter adjustments, monitored laser stability, and prepared peripheral components. Inspected and cleaned optical components. Interfaced with customer service and manufacturing engineers regarding emerging technical issues. Reported technical inquiries, findings and suggestions to management. Maintained comprehensive documentation for ISO, FDA and internal requirements. Trained and coached new hires on testing and upgrade protocols; served as a primary resource for technical and mechanical solutions. * Spearheaded the preparation of detailed International Upgrade kits for use by foreign contractors; earned commendation for improving previous processes and increasing accuracy, quality, and contractor satisfaction. * Streamlined the complete overhaul and reorganization of storage areas to improve accessibility, safety, and efficiency of stock; received extensive praise across multiple departments. * Contributed to the effective resolution of a fatal error occurring on more than 50% of systems; maintained record of strong communication, prioritization, and decision-making.
Sr. Test Technician, Spectra-Physics Lasers, Mountain View, California * 2004-2007 Managed all aspects of construction, alignment, calibration, and troubleshooting for continuous wave laser systems and q-switch laser systems with detailed responsibilities to include optic component cleaning and inspection, high-voltage integration, optical alignment, and performance evaluation, testing, and repair. Performed company-wide internal ISO, safety and housekeeping audits, maintained accurate documentation of tool calibration and time log records, and provided extensive coaching and training for safety and housekeeping team members. * Successfully completed training as a Certified Quality Auditor (CQA) by American Society for Quality (ASQ) to conduct internal and external ISO audits with specialized focus in electronics, lasers, and quality performance. * Developed all facets of internal audit procedures, including identifying target departments or areas for inspection, performing comprehensive observations and examinations, and producing documented reports with
corrective action guidelines. * Coordinated reorganization of supply room inventory and layout to identify capital assets, including testing equipment and tools, and dramatically increase stockroom function, safety, and productivity. * Selected by management to serve as Clean Room Housekeeping Team Lead, and volunteered for Chemical Coordinator, Safety Team Member, Deputy Laser Safety Officer, Building Incident Commander, and Emergency Response Team (ERT) member positions.
Sr. Test Technician, Carl Zeiss Meditec / Alcon, Dublin, CA & Orlando, FL * 2002-2003 Provided technical integration assistance for manufacturing launch of optical-electrical medical instrumentation with full responsibility for equipment assembly, testing, and debugging. Designated as shift leader, served as constant managerial resource for all issues, and maintained extensive communication networks with Laboratory Director of Manufacturing to report technical concerns during product development. Coordinated extensive procedural training and certification for assemblers and technicians within Demand Flow Technology Manufacturing environment. * Identified contamination sources negatively affecting critical optics during production schedules and developed improved processes to reduce manufacturing disruptions. * Received appointment to Manufacturing Floor Auditor and recorded items and procedural areas of non-compliance within manufacturing procedures. * Recognized for dedication to production efforts and relocated to Orlando, FL manufacturing facility to assist company achieve established product distribution goals.
Sr. Test Technician, Cutera Medical, Brisbane, CA * 2001-2002 Performed extensive product testing, repair, and quality inspection of high-power electro-optical medical laser system. Operated specialized machinery to evaluate and test power supplies, maintained extensive test report data using electronic database, and developed troubleshooting resolutions for product performance and manufacturing development. * Spearheaded investigation to identify root cause of water leaks occurring near high voltage electronic components, which resulted in improved assembly production procedures. * Accurately indicated unsafe housekeeping and operational processes, and provided comprehensive recommendations to improve laboratory cleanliness and
safety.
Lead Technician / Sr. Quality Assurance Technician, Lumisys Medical Imaging, Sunnyvale, CA * 1990-2001 Directed group of 8 Senior Assemblers to coordinate production of electronic, mechanical, laser, and optical medical device systems. Delegated daily work assignments, participated in operational meetings, and administered human resources functions, including preparing annual performance review, coordinating payroll authorization, and interviewing and hiring procedures. Conducted final quality assurance tests to ensure production standards, maintained extensive device history records, and participated in development, implementation, and evaluation of quality systems, procedures, and controls. * Produced revised versions of written guidelines for quality assurance testing, manufacturing testing, and manufacturing assembly procedures. * Served as sole Manufacturing Test Technician for building and testing of electronic-optical laser plate assemblies. * Formally recognized for exceptional work performance by Director of Operations for successfully assuming responsibilities of Manufacturing Supervisor by maintaining department productivity and encouraging team cohesiveness. * Utilized product manufacturing and procedural expertise to provide training for all new hires and direct cross-training of existing technicians. * Received increasingly responsible promotion to Lead Technician.
EDUCATION AND TRAINING Bachelor of Science Degree * Business Administration Central Connecticut State University, New Britain, Connecticut Advanced Electronics Technician ET3 U.S. Navy Advanced Electronics School, Great Lakes, Illinois Quality Auditor Training American Society for Quality (ASQ)
