training courses in dubai

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Interpersonal Skills Communication Skills Customer Service Quality & Productivity Sales & Marketing Materials Management

Business Writing Finance & Accounting

Human Resources Administration & Secretarial

Training & Development Public Relations Information Technology

Contracts & Projects Maintenance & Safety

Programs in Leadership & Management The Professional Supervisor Coaching and Counseling for Peak Performance From Planning to Execution: A Winning Strategy Performance Management Skills and Techniques for Engineers The Power of Leaders Advanced Supervisory Skills Strategic Thinking and Planning Successful Planning, Organizing and Control Middle Management The Professional Supervisor The Leadership Excellence Program Advanced Supervisory Skills Developing and Implementing the Business Plan Key Managerial Skills for New Managers and Supervisors Evaluating and Managing Risks Middle Management Dubai Dubai Dubai Abu Dhabi Dubai Cairo Istanbul Cairo Cairo Dubai Kuala Lumpur Dubai Dubai Dubai Dubai Dubai English English English English Arabic English English English English Arabic English Arabic English English English English 25 May - 29 May, 2008 01 Jun - 05 Jun, 2008 15 Jun - 19 Jun, 2008 15 Jun - 19 Jun, 2008 22 Jun - 26 Jun, 2008 06 Jul - 10 Jul, 2008 20 Jul - 24 Jul, 2008 20 Jul - 24 Jul, 2008 27 Jul - 31 Jul, 2008 03 Aug - 07 Aug, 2008 10 Aug - 21 Aug, 2008 05 Oct - 09 Oct, 2008 07 Oct - 09 Oct, 2008 12 Oct - 16 Oct, 2008 26 Oct - 30 Oct, 2008 26 Oct - 30 Oct, 2008

Management Skills and Techniques for Engineers Senior Management Program: A Mini MBA Successful Planning, Organizing and Control The Professional Supervisor From Planning to Execution: A Winning Strategy Performance Strategic Thinking and Planning The Balanced Scorecard: Achieving Performance Excellence The Power of Leaders Advanced Supervisory Skills The Balanced Scorecard: Achieving Performance Excellence Programs in Interpersonal Skills Creative Problem Solving and Decision Making Neuro Linguistic Programming: Strategies for Excellence at Work and Life Emotional Intelligence: Strategies for Success Managing Conflict: Power through Influence Self, Time and Stress Management Win-Win Negotiation Skills Creative Problem Solving and Decision Making Managing Conflict: Power through Influence Win-Win Negotiation Skills Emotional Intelligence: Strategies for Success High Performance Teams Self, Time and Stress Management Creative Problem Solving and Decision Making Neuro Linguistic Programming: Strategies for Excellence at Work and Life Programs in Communication Skills

Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai

English English English English English English English English English Arabic

02 Nov - 06 Nov, 2008 02 Nov - 13 Nov, 2008 09 Nov - 13 Nov, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008 21 Dec - 23 Dec, 2008

Jeddah Dubai Dubai Istanbul Dubai Kuala Lumpur Kuala Lumpur Dubai Dubai Dubai Dubai Abu Dhabi Dubai Dubai

Arabic English English English Arabic English English English English English English English English English

01 Jun - 05 Jun, 2008 15 Jun - 19 Jun, 2008 06 Jul - 10 Jul, 2008 13 Jul - 17 Jul, 2008 13 Jul - 17 Jul, 2008 20 Jul - 24 Jul, 2008 27 Jul - 31 Jul, 2008 19 Oct - 23 Oct, 2008 19 Oct - 23 Oct, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008 16 Nov - 20 Nov, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008

Interpersonal Communication Facilitation Skills: Managing Group Dynamics Advanced Communication Skills Interpersonal Communication Professional Certificate in Presentation Skills Interpersonal Communication Facilitation Skills: Managing Group Dynamics Advanced Presentation Skills Making Powerful Presentations Interdepartmental Communication

Dubai Dubai Dubai Kuala Lumpur Dubai Dubai Dubai Dubai Dubai Dubai

English English English English English Arabic English English English English

25 May - 29 May, 2008 15 Jun - 19 Jun, 2008 22 Jun - 26 Jun, 2008 10 Aug - 14 Aug, 2008 12 Oct - 16 Oct, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008

Programs in Business Writing Advanced Business Writing Report Writing for the Modern Business Fundamentals of Business Writing Technical Report Writing Dubai Dubai Abu Dhabi Dubai English English English English 25 May - 29 May, 2008 26 Oct - 30 Oct, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008

Programs in Human Resources Management Human Resources Policies and Procedures Professional Certificate in Selection Interviewing Competency-based Human Resources Management Compensation and Benefits HR KPIs: Measuring the Effectiveness of Human Resources Human Resources Management Advanced Human Resources Management Recruitment, Interviewing and Selection Skills Certified Compensation and Benefits Professionals Human Resources Management Talent Management: Identifying, Developing and Promoting your Best People Dubai Dubai Dubai Dubai Cairo Cairo Istanbul Istanbul Dubai Dubai Dubai English English English English English English English English English Arabic English 25 May - 29 May, 2008 25 May - 29 May, 2008 01 Jun - 05 Jun, 2008 15 Jun - 19 Jun, 2008 20 Jul - 24 Jul, 2008 27 Jul - 31 Jul, 2008 03 Aug - 07 Aug, 2008 03 Aug - 07 Aug, 2008 05 Oct - 09 Oct, 2008 12 Oct - 16 Oct, 2008 12 Oct - 16 Oct, 2008

Advanced Recruitment and Selection Skills Certified Job Evaluation Professional Competency-based Human Resources Management Performance Management: Setting and Measuring Objectives Recruitment, Interviewing and Selection Skills Job Analysis and Job Description Certified HR Manager Designing a Performance-based Rewards System Organization and Manpower Management Professional Certificate in Selection Interviewing Advanced Human Resources Management

Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai

English English English English English English English English English English English

19 Oct - 23 Oct, 2008 19 Oct - 23 Oct, 2008 26 Oct - 30 Oct, 2008 02 Nov - 06 Nov, 2008 02 Nov - 06 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008

Programs in Training & Development Certified Training Professional Managing and Coordinating Training Proactively Certified Master Coach Train the Trainer: From Design to Delivery Certified Training Professional Career Development and Succession Planning: Ensuring Leadership Continuity Certified Master Trainer Dubai Kuala Lumpur Dubai Dubai Dubai Dubai Dubai English English English English English English English 08 Jun - 12 Jun, 2008 17 Aug - 21 Aug, 2008 12 Oct - 16 Oct, 2008 12 Oct - 16 Oct, 2008 26 Oct - 30 Oct, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008

Programs in Customer Service Certified Customer Service Executive Certified Customer Service Executive Cairo Dubai English English English English English Arabic 13 Jul - 17 Jul, 2008 19 Oct - 23 Oct, 2008 09 Nov - 11 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 21 Dec - 23 Dec, 2008

Customer Service Excellence: How to Win and Keep Jeddah Customers Implementing and Managing a Customer Complaints Dubai System Customer Loyalty: Strategies and Measurement The Customer Service Mindset Dubai Dubai

Programs in Sales & Marketing Certified Sales Manager Advanced Selling Skills Promotion and Merchandising Strategies Key Accounts Management: The Master Class Managing for Sales Results Marketing for Better Results Certified Marketing Professional Customer Relationship Management The Strategic Marketing Plan Coaching for Sales Success Defining Customer Relations through SLAs and Key Accounts Management Certified Sales Manager Advanced Selling Skills Key Accounts Management: The Master Class Powerful Retail Selling Advanced Negotiation Skills Dubai Dubai Dubai Dubai Dubai Cairo Kuala Lumpur Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai English English English English English English English English English English English English English English English English 25 May - 29 May, 2008 08 Jun - 10 Jun, 2008 08 Jun - 12 Jun, 2008 15 Jun - 19 Jun, 2008 22 Jun - 26 Jun, 2008 06 Jul - 10 Jul, 2008 03 Aug - 07 Aug, 2008 05 Oct - 09 Oct, 2008 07 Oct - 09 Oct, 2008 19 Oct - 23 Oct, 2008 19 Oct - 23 Oct, 2008 26 Oct - 30 Oct, 2008 02 Nov - 04 Nov, 2008 02 Nov - 06 Nov, 2008 09 Nov - 13 Nov, 2008 14 Dec - 18 Dec, 2008

Programs in Finance & Accounting Corporate Governance: Transparency and Accountability International Financial Reporting Standards (IFRS): 2008 Update Finance for Non-Finance Professionals Mastering Business and Financial Modeling using Excel The Analysis and Use of Financial Statements: A Hands-on Approach Effective Budgeting and Cost Control Reporting and Presentation Skills for Finance and Accounting Professionals

Dubai Dubai Dubai Dubai Dubai Cairo Kuala Lumpur

English English English English English English English

08 Jun - 12 Jun, 2008 08 Jun - 12 Jun, 2008 15 Jun - 19 Jun, 2008 22 Jun - 26 Jun, 2008 22 Jun - 26 Jun, 2008 13 Jul - 17 Jul, 2008 13 Jul - 17 Jul, 2008

Efficient Finance and Accounting Operations Professional Skills for Finance and Accounting Generally Accepted Accounting Principles (GAAP): 2008 Update Certified Financial Professional Finance for Non-Finance Professionals Effective Budgeting and Cost Control Efficient Finance and Accounting Operations Financial Accounting and Reporting Fast Closing Monthly and Year-end Accounts Principles of Accounting: An Introduction to Concepts, Uses and Methods Intermediate Accounting: Managing Business Transaction Mastering Business and Financial Modeling using Excel Finance for Executives Certified Fixed Assets Professional Certified Accounts Assistant Finance for Non-Finance Professionals Professional Skills for Finance and Accounting Efficient Finance and Accounting Operations Effective Budgeting and Cost Control Mastering Business and Financial Modeling using Excel Programs in Administration & Secretarial The Professional Executive Assistant / PA Efficient Administration Skills Certified Administration and Office Management Professional Efficient Administration Skills Successful Skills for Office Managers

Kuala Lumpur Damascus Kuala Lumpur Cairo Kuala Lumpur Dubai Dubai Dubai Dubai Abu Dhabi Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Abu Dhabi Abu Dhabi

English English English English English English English English English English English English English English English English English English English English

20 Jul - 24 Jul, 2008 27 Jul - 31 Jul, 2008 10 Aug - 14 Aug, 2008 17 Aug - 21 Aug, 2008 17 Aug - 21 Aug, 2008 05 Oct - 09 Oct, 2008 12 Oct - 16 Oct, 2008 12 Oct - 16 Oct, 2008 19 Oct - 23 Oct, 2008 19 Oct - 23 Oct, 2008 26 Oct - 30 Oct, 2008 26 Oct - 30 Oct, 2008 02 Nov - 06 Nov, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008 21 Dec - 25 Dec, 2008

Dubai Istanbul Dubai Dubai Dubai

English English English English English

06 Jul - 10 Jul, 2008 13 Jul - 17 Jul, 2008 17 Aug - 21 Aug, 2008 12 Oct - 16 Oct, 2008 26 Oct - 30 Oct, 2008

The Professional Executive Assistant / PA Certified Administration and Office Management Professional Certified Professional Manager

Dubai Dubai Jeddah

English English English

16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008

Programs in Public Relations Advanced Public Relations Advanced Public Relations Advanced Public Relations Kuala Lumpur Cairo Dubai English Arabic English 27 Jul - 31 Jul, 2008 24 Aug - 28 Aug, 2008 02 Nov - 06 Nov, 2008

Programs in Quality & Productivity Six Sigma Fundamentals Certified Quality Management Professional Re-Engineering your Organization: A Road Map to Business Process Improvement Total Quality Management TQM Toolbox for Continual Improvement Improving Productivity through Quality and Cost Control Simplification of Work Processes and Procedures ASQ Lean Six Sigma Green Belt Implementing and Auditing an ISO 9001:2000 Quality System ASQ Certified Manager of Quality / Organizational Excellence Refresher Simplification of Work Processes and Procedures Dubai Dubai Dubai Kuala Lumpur Kuala Lumpur Kuala Lumpur Dubai Dubai Dubai Dubai English English English English English English English English English English 25 May - 29 May, 2008 01 Jun - 05 Jun, 2008 08 Jun - 12 Jun, 2008 13 Jul - 17 Jul, 2008 20 Jul - 24 Jul, 2008 03 Aug - 07 Aug, 2008 12 Oct - 16 Oct, 2008 19 Oct - 23 Oct, 2008 02 Nov - 06 Nov, 2008 09 Nov - 13 Nov, 2008

Programs in Materials Management Advanced Purchasing and Cost Saving Techniques Materials Management Development Program Warehouse Operations and Management Certified Purchasing Professional Successful Fleet and Transport Management Inventory Planning and Stock Control Dubai Dubai Dubai Cairo Dubai Dubai English English English English English English 15 Jun - 19 Jun, 2008 20 Jul - 31 Jul, 2008 17 Aug - 21 Aug, 2008 24 Aug - 28 Aug, 2008 24 Aug - 28 Aug, 2008 12 Oct - 16 Oct, 2008

Fundamentals of Purchasing Materials and Supply Chain Management Retail Management

Dubai Dubai Dubai

English English English

19 Oct - 23 Oct, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008

Programs in Contracts & Projects Certified Project Management Professional Contract Development Managing Time and Cost of Projects Handling and Resolving Contractual Claims Contract Administration: Understanding and Implementing Contractual Obligations Contract Preparation and Management Contract Development Project Management Skills Certified Project Management Professional Certified Contract Manager Preparation for PMP Certification Contract Administration: Understanding and Implementing Contractual Obligations Managing Projects using Microsoft Project Contract Development Project Management Skills Handling and Resolving Contractual Claims Managing Time and Cost of Projects Tendering Procedures and Bidding Evaluation Contract Preparation and Management Abu Dhabi Dubai Dubai Dubai Dubai Istanbul Kuala Lumpur Cairo Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai Dubai English English English English English English English English English English English English English English English English English English English 01 Jun - 05 Jun, 2008 01 Jun - 05 Jun, 2008 08 Jun - 12 Jun, 2008 15 Jun - 19 Jun, 2008 20 Jul - 24 Jul, 2008 10 Aug - 14 Aug, 2008 17 Aug - 21 Aug, 2008 17 Aug - 21 Aug, 2008 19 Oct - 23 Oct, 2008 26 Oct - 30 Oct, 2008 26 Oct - 30 Oct, 2008 02 Nov - 06 Nov, 2008 09 Nov - 13 Nov, 2008 16 Nov - 20 Nov, 2008 16 Nov - 20 Nov, 2008 23 Nov - 27 Nov, 2008 14 Dec - 18 Dec, 2008 14 Dec - 18 Dec, 2008 21 Dec - 25 Dec, 2008

Programs in Maintenance & Safety Certified Maintenance Planner Advanced Maintenance Management Maintenance Planning, Scheduling and Control Dubai Dubai Istanbul English English English 08 Jun - 12 Jun, 2008 20 Jul - 24 Jul, 2008 27 Jul - 31 Jul, 2008

Preventive and Predictive Maintenance Maintenance Management for Buildings and Facilities

Abu Dhabi Dubai

English English English English

12 Oct - 16 Oct, 2008 19 Oct - 26 Oct, 2008 26 Oct - 30 Oct, 2008 21 Dec - 25 Dec, 2008

Managing Maintenance Shutdowns, Turnarounds and Dubai Outages Certified Maintenance Planner Dubai

Programs in Information Technology Managing your IT Projects Successfully Internet and Web Marketing Dubai Dubai English English 24 Aug - 28 Aug, 2008 09 Nov - 11 Nov, 2008

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