Traveling

Published on January 2017 | Categories: Documents | Downloads: 45 | Comments: 0 | Views: 396
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Travelling
There are different types of transport to travel by: buses, cars, ships, trains, plane and other. But when we speak about business travel we usually mean plane. Commercial airplane flight is one of the most common forms of longdistance travel. While it is the most expensive form of travel it is the fastest. Maybe it’s not so comfortable to seat during the whole flight, but it’s better then travelling by train for several days. Cars are mostly used for short travels (for example, from home to work) and it’s really good alternative for buses, that many people have to travel by. Car a kind of every day transport and it can be comfortable or not so. But in comparison with public conveyances every car undoubtedly wins. Before airplanes and automobiles exploded onto the scene, rail travel was the ideal way to travel cross-country. In some parts of the world it's still one of the standard modes of city-to-city travel, and in others it remains as a fairly popular alternative. It lacks the speed of air travel and the flexibility of driving an automobile, but compensates for that by giving you more room to casually move around, while someone else still does all the driving. It's also more comfortable than air travel to those who don't like the thought of being suspended 30,000 feet above the ground. For distances between about 100 and 800 km it may be the fastest way of traveling, especially if you travel from city center to city center. For longer distances it takes longer than traveling by air, but provides you with a ground-level view of the territory you're visiting, and allows you to stop on the way. It not a surprise that problems exist also in traveling sphere. Probably the main one is seating request. A lot of business travellers have specific seating requests. Some people want an aisle, some people want a window, some people want to sit next to their colleague. It's not always possible to give everyone the exact seat they want due to the aircraft being fully booked.

Certain passengers may say this is going to disrupt their business trip because they can't discuss things with colleagues - that sort of thing. One of the other things we get is downgrading. Sometimes, like all airlines, due to commercial pressure we have to oversell flights. Occasionally we miscalculate and have to downgrade passengers to a lower class - for example from First to Business Class or Business to Economy. Obviously passengers aren't happy about this at all. The opposite thing is an upgrade. Passengers may request an upgrade for countless reasons - for anything that has happened to them in the past and they perceive that British Airways has done wrongly. Or just because they think they're a very important person or very commercially important as regards British Airways. And so they demand an upgrade for the smallest of reasons. There are also problems with baggage. Passenger’s baggage may have been lost or damaged on previous flights and it may mean a lot of running around on my part and trying to trace where a bag may have gone missing or how it was damaged. And it's quite exhausting process trying to find out things because obviously Heathrow and British Airways is a very large organisation. Also the abusive passenger is becoming a world-wide problem. Every time there is an incident where the cabin crew feel compelled to bring someone off the flight-deck, there will be safety issues. The cause of most passenger misbehaviour is stress. Overcrowding and queuing at the airport raises adrenaline levels. Normally these levels decrease through gaining control of a situation, either by standing up and fighting or by running. Instead, passengers are kept in cramped conditions on an aircraft, where they have no control. Much of the abuse is down to alcohol. Dahlberg and Associates, the aviation consultancy, recently discovered that 202 out of 708 major incidents noted by a US carrier over a six-month period were alcohol-related. Seventy-four incidents were smoking-related: more carriers are banning on-board smoking,

leading the nicotine-dependent into conflict as they try to have a secret cigarette.

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