Underwriter or supervisor or manager or account manager or assoc
Content
Millie V. Booker 2832 W. Warren Blvd. net
Chicago, IL 60612
(773) 722-4361
mb9b2f14@westpost.
US Census Bureau - Chicago, IL Enumerator Crew Leader Assistant, 4/10 to 7/10 Assisted the crew leader to ensure work was completed according to procedures an d on schedule. Met daily with enumerators to assign work and conduct quality con trol on their paperwork to ensure accuracy and completeness. Outcomes: * Assessed quality control levels on selected addresses. * Achieved the highest number of inspection appointments (out of 32 colleagues). * Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. * Reviewed daily payroll forms for accuracy and completeness. * Planned work by reviewing assignment area to determine organization of neighbo rhoods and locate households for conducting interviews. Marsh USA - Chicago, IL Assistant Vice President-Policy Analyst Team Leader, 9/06 to 8/08 Directed a team of 16 Policy Analysts to serve the policy review needs of 5 assi gned local offices ensuring policy reviews were conducted, maintained and in com pliance with Professional Standards and Policy Management Group operational proc edures. Managed relationships with local office leadership and advisory staff. Outcomes: * Hired as a Policy Analyst within 6 months was promoted to management. * Built new team by interviewing, hiring and training new Policy Analyst. * Provided extensive training and coaching through performance planning, work pr oduct review and performance appraisals for all team members. . * Improved quality of work products and team results by managing assignments, au diting work outputs, coaching team members, mentoring and initiating process cha nges. * Request policy endorsements/corrections from underwriters based on analysis an d interpretation of policy. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Property, Inland Marine, Umbrella Liability, Excess & Surplus Lines, Prof essional Liability, Public Entity, Errors & Omissions, Directors & Officers, Tra nsportation, Cargo and Maritime. Arthur J. Gallagher & Co - Chicago, IL Senior Account Manager, 6/04 to 3/06 Provide marketable profiles for clients in need of professional liability, direc tor & officers and errors & omissions coverage from the insurance carriers. Pro of of coverage, binders, automobile ID cards and certificates were produced as w ell. Outcomes: * Manage book of business up to $300,000 in premium for multi line coverage espe cially internet professional liability. * Analyzed and compared exposures and prepare submissions to market with recomme ndations. * Work with other producers to market & sell exclusive product. * Maintain good working relationship with markets. Respond to internal & exter nal client inquiries in a manner that assures them that their needs are of their highest priority. * Responsible for all administrative and accounting related duties. * Coverage consisted of Professional Liability, Errors & Omissions and Directors & Officers. Zurich North America - Chicago, IL Account Assistant III, 6/03 to 6/04
Specializes in the processing and underwriting support of the most difficult bus iness including multi-national/local, packaging, and portfolio or specialty poli cies. Outcomes: * Provides support to members of the underwriting department in the areas of und erwriting operations, procedures and policy endorsements and policies. * Request policy endorsements/corrections from underwriters based on analysis an d interpretation of policy. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Umbrella Liability, Excess & Surplus Lines, Public Entity, Property, Inla nd Marine, Professional Liability, Errors & Omissions and Directors & Officers. * Maintains monthly activity log and clears accounts for the executives to revie w. * Computes rates and premiums for policies to compile appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a po licy. Insurance Overload Systems - Oakbrook, IL Senior Account Associate-CSR, 01/99 to 6/03 Under a temporary contract, I have had great experience working with various top insurance agencies such as: Willis, Near North, Mesirow, AON and JMB Outcomes: * Issuing certificates, marketing the accounts, producing identification cards, corresponding with clients and insurance carriers for coverage. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Umbrella Liability, Excess & Surplus Lines, Professional Liability, Error s & Omissions, Directors & Officers, Transportation, Property, Inland Marine, Ca rgo and Maritime. Education 1978-1979 Central Y College Chicago, IL Business 1973-1977 Westinghouse High Chicago, IL Accounting 1981-On & Off Insurance School of Chicago Chicago, IL Various Insurance Courses Extended Education INS 21, INS 23, AU 63, CPCU 3, Coverage & Rating Courses in General Liability, A utomobile, Workers Compensation, Property, Cargo, Inland Marine and Umbrella. P roducer License for the state of IL, CA, MI, LA, AZ & NJ along with Continued Ed ucation in various courses. Skills Microsoft Word, Lotus 123, Lotus Notes, Microsoft Excel, Microsoft PowerPoint, I nternet, Applied System and Sagitta.
Chicago, IL 60612
(773) 722-4361
mb9b2f14@westpost.
US Census Bureau - Chicago, IL Enumerator Crew Leader Assistant, 4/10 to 7/10 Assisted the crew leader to ensure work was completed according to procedures an d on schedule. Met daily with enumerators to assign work and conduct quality con trol on their paperwork to ensure accuracy and completeness. Outcomes: * Assessed quality control levels on selected addresses. * Achieved the highest number of inspection appointments (out of 32 colleagues). * Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. * Reviewed daily payroll forms for accuracy and completeness. * Planned work by reviewing assignment area to determine organization of neighbo rhoods and locate households for conducting interviews. Marsh USA - Chicago, IL Assistant Vice President-Policy Analyst Team Leader, 9/06 to 8/08 Directed a team of 16 Policy Analysts to serve the policy review needs of 5 assi gned local offices ensuring policy reviews were conducted, maintained and in com pliance with Professional Standards and Policy Management Group operational proc edures. Managed relationships with local office leadership and advisory staff. Outcomes: * Hired as a Policy Analyst within 6 months was promoted to management. * Built new team by interviewing, hiring and training new Policy Analyst. * Provided extensive training and coaching through performance planning, work pr oduct review and performance appraisals for all team members. . * Improved quality of work products and team results by managing assignments, au diting work outputs, coaching team members, mentoring and initiating process cha nges. * Request policy endorsements/corrections from underwriters based on analysis an d interpretation of policy. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Property, Inland Marine, Umbrella Liability, Excess & Surplus Lines, Prof essional Liability, Public Entity, Errors & Omissions, Directors & Officers, Tra nsportation, Cargo and Maritime. Arthur J. Gallagher & Co - Chicago, IL Senior Account Manager, 6/04 to 3/06 Provide marketable profiles for clients in need of professional liability, direc tor & officers and errors & omissions coverage from the insurance carriers. Pro of of coverage, binders, automobile ID cards and certificates were produced as w ell. Outcomes: * Manage book of business up to $300,000 in premium for multi line coverage espe cially internet professional liability. * Analyzed and compared exposures and prepare submissions to market with recomme ndations. * Work with other producers to market & sell exclusive product. * Maintain good working relationship with markets. Respond to internal & exter nal client inquiries in a manner that assures them that their needs are of their highest priority. * Responsible for all administrative and accounting related duties. * Coverage consisted of Professional Liability, Errors & Omissions and Directors & Officers. Zurich North America - Chicago, IL Account Assistant III, 6/03 to 6/04
Specializes in the processing and underwriting support of the most difficult bus iness including multi-national/local, packaging, and portfolio or specialty poli cies. Outcomes: * Provides support to members of the underwriting department in the areas of und erwriting operations, procedures and policy endorsements and policies. * Request policy endorsements/corrections from underwriters based on analysis an d interpretation of policy. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Umbrella Liability, Excess & Surplus Lines, Public Entity, Property, Inla nd Marine, Professional Liability, Errors & Omissions and Directors & Officers. * Maintains monthly activity log and clears accounts for the executives to revie w. * Computes rates and premiums for policies to compile appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a po licy. Insurance Overload Systems - Oakbrook, IL Senior Account Associate-CSR, 01/99 to 6/03 Under a temporary contract, I have had great experience working with various top insurance agencies such as: Willis, Near North, Mesirow, AON and JMB Outcomes: * Issuing certificates, marketing the accounts, producing identification cards, corresponding with clients and insurance carriers for coverage. * Coverage consisted of General Liability, Automobile Liability, Workers Compens ation, Umbrella Liability, Excess & Surplus Lines, Professional Liability, Error s & Omissions, Directors & Officers, Transportation, Property, Inland Marine, Ca rgo and Maritime. Education 1978-1979 Central Y College Chicago, IL Business 1973-1977 Westinghouse High Chicago, IL Accounting 1981-On & Off Insurance School of Chicago Chicago, IL Various Insurance Courses Extended Education INS 21, INS 23, AU 63, CPCU 3, Coverage & Rating Courses in General Liability, A utomobile, Workers Compensation, Property, Cargo, Inland Marine and Umbrella. P roducer License for the state of IL, CA, MI, LA, AZ & NJ along with Continued Ed ucation in various courses. Skills Microsoft Word, Lotus 123, Lotus Notes, Microsoft Excel, Microsoft PowerPoint, I nternet, Applied System and Sagitta.
